Ski & Ride School Operations Specialist

PSIA-AASI Western Region; Pinecrest (CA); In loco; USD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

The Ski & Ride School Administrative Assistant (SRSAA) at PSIA-AASI Western Region supports the daily administrative and operational functions of the Ski & Ride School, working closely with the Director, Manager, Supervisors, Trainers, Guest Services, and Tickets to ensure staffing, accurate records, and a high-quality guest experience. SRSAA may temporarily serve as an on-snow instructor if capable.

Responsibilities include scheduling, payroll, onboarding, training records, risk management

Competenze

• Administrative support, office coordination, scheduling or payroll experience.
• Supervisory or leadership experience.
• Familiarity with skiing, snowboarding and Ski & Ride School instruction; willingness to develop knowledge.
• Ability to learn program details, lesson offerings, rental equipment and resort services.
• Strong verbal, written and interpersonal communication skills.
• Attention to detail; ability to multitask and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, Google Workspace and scheduling/payroll software.
• Knowledge of Dodge Ridge terrain, facilities, meeting locations and operations.
• Professional appearance and grooming standards; maintain confidentiality.
• Understanding of safety procedures and risk management practices.
• Willingness to work weekends, holidays, and peak periods; outdoors in varying conditions.
• Physical: ability to stand, walk, and lift up to 50 pounds.
• PSIA-AASI certifications or instructional/supervisory coverage may be required temporarily.
• Valid driver's license and MVR compliance if driving is required.

Mansioni

• Guest Service: interact courteously with guests and assist with check-in and information.
• Staff Support & Development: assist management with employee communication and training coordination.
• Staffing & Scheduling: help maintain staffing levels and communicate schedules.
• Scheduling Administration: maintain detailed scheduling records and adjust as needed.
• Daily Lesson Operations: assign instructors and prepare operational documentation.
• Payroll & Timekeeping: track hours, verify records, and support biweekly payroll.
• Hiring & Onboarding: assist with recruitment and onboarding processes.
• Training Records & Coordination: track training completion and documentation.
• Risk Management & Safety Documentation: maintain safety binders and compliance records.
• Interdepartmental Collaboration: work with Guest Services, Tickets and other departments.
• Operational Flexibility: provide temporary instructional or supervisory coverage as needed.

Conoscenze

Administrative experience

Supervisory experience

Ski & Ride School knowledge

Product knowledge

Communication skills

Organizational skills

Technical proficiency

Resort familiarity

Professionalism

Safety & risk management

Availability & work environment

Physical requirements

Instructional/supervisory coverage

Driver qualifications

Strumenti

Microsoft Office

Google Workspace

Scheduling systems

Payroll software

Descrizione del lavoro

The Ski & Ride School Administrative Assistant (SRSAA) at PSIA-AASI Western Region supports the daily administrative and operational functions of the Ski & Ride School, working closely with the Director, Manager, Supervisors, Trainers, Guest Services, and Tickets to ensure staffing, accurate records, and a high-quality guest experience. SRSAA may temporarily serve as an on-snow instructor if capable.

Responsibilities include scheduling, payroll, onboarding, training records, risk management