Ski Resort Retail Associate — Experience + Free Ski Pass

Big Sky Resort; Big Sky (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free ski pass

Discounted tickets

Rental discounts + free lesson

Discounted F&B & Retail

Team housing

Job summary

Big Sky Resort is seeking a Retail Sales Associate to welcome guests, share product knowledge, and deliver an exceptional customer experience daily. You will support a dynamic retail environment across multiple outlets, assist with product selection, and help drive sales through friendly service and upselling where appropriate.

You will maintain store standards, assist with merchandising, and participate in training to improve product knowledge and service skills.

Qualifications

• Experience in retail or customer service preferred but not required.
• Strong communication and guest-focused mindset.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet guests, assist with product selection, and upsell based on promotions and guest needs.
• Maintain a clean, organized sales floor and set up displays.
• Process transactions accurately and follow safety and loss prevention procedures.
• Collaborate with team and participate in training and seasonal events.

Skills

Customer service

Communication

Multi-tasking

Flexible hours

Job description

Big Sky Resort is seeking a Retail Sales Associate to welcome guests, share product knowledge, and deliver an exceptional customer experience daily. You will support a dynamic retail environment across multiple outlets, assist with product selection, and help drive sales through friendly service and upselling where appropriate.

You will maintain store standards, assist with merchandising, and participate in training to improve product knowledge and service skills.