Ski Resort Retail ASM: Lead Store & Guest Experience

alterra; Mammoth Lakes (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Free skiing for dependents

Free skiing at all Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain is seeking a Retail Assistant Store Manager to support daily store operations and deliver a top-tier guest experience in Mammoth Lakes, CA. You will help drive financial goals, lead staff, and uphold store standards.

Responsibilities include enforcing company policies, and collaborating with the team to maintain a polished retail environment in a fast-paced resort setting.

Qualifications

• Sales management experience required (2-4 years).
• High School diploma or GED.
• Familiarity with Mammoth Mountain Resorts and action sports industry.
• Strong sales and customer service skills.
• Effective verbal and written communication skills.
• Collaborative skills and ability to work well within a team.
• Considerable knowledge of retail systems, HR practices and retail operations.
• Ability to work in a fast-paced and deadline-oriented environment.
• Strong organizational skills and ability to multitask and prioritize.
• Maintains a clean store environment.

Responsibilities

• Assist the Store Manager in daily operations and create a superior Retail experience.
• Oversee daily execution of financial goals, guest service, staff motivation, and store standards.
• Enforce company policies and procedures including MMSA information in absence of Store Manager.

Skills

Sales leadership

Customer service

Verbal & written comms

Team collaboration

Organizational skills

Education

High School diploma or GED

Tools

Retail systems

Job description

Mammoth Mountain is seeking a Retail Assistant Store Manager to support daily store operations and deliver a top-tier guest experience in Mammoth Lakes, CA. You will help drive financial goals, lead staff, and uphold store standards.

Responsibilities include enforcing company policies, and collaborating with the team to maintain a polished retail environment in a fast-paced resort setting.