Ski Resort Retail ASM — Lead Sales & Guest Experience

Alterra Mountain Company; United States; On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Free skiing for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Alterra Mountain Company is hiring a Retail Assistant Store Manager for Mammoth Mountain. You will assist the Store Manager in daily store operations, drive guest service excellence, and help meet financial goals while maintaining store standards. Collaboration with staff and adherence to policies are essential.

The role emphasizes strong sales, customer service, and teamwork in a fast-paced retail setting at Mammoth Mountain, CA.

Qualifications

• Sales management experience required (2-4 years).
• High School diploma or GED required.
• Familiarity with Mammoth Mountain Resorts and action sports industry.
• Strong sales and customer service skills.
• Effective verbal and written communication skills.
• Collaborative skills and ability to work well within a team.
• Knowledge of retail systems, HR practices and retail operations.
• Able to work in a fast-paced, deadline-oriented environment.
• Strong organizational skills and multitasking ability.
• Maintains a clean store environment.

Responsibilities

• Assist Store Manager in daily store operations and achieving financial goals.
• Oversee guest service, staff motivation, store standards and operations.
• Enforce company policies, procedures and MMSA directives in the Store Manager's absence.

Skills

Sales leadership

Customer service

Communication skills

Team collaboration

Organizational skills

Multitasking

Retail operations knowledge

Education

High School diploma or GED

Job description

Alterra Mountain Company is hiring a Retail Assistant Store Manager for Mammoth Mountain. You will assist the Store Manager in daily store operations, drive guest service excellence, and help meet financial goals while maintaining store standards. Collaboration with staff and adherence to policies are essential.

The role emphasizes strong sales, customer service, and teamwork in a fast-paced retail setting at Mammoth Mountain, CA.