Retail Senior Store Manager

Mountain Careers LLC.; Mammoth Lakes (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Ski passes for dependents including at

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain is seeking a Senior Store Manager to create and sustain top-tier retail experiences for guests and staff. You will drive daily financial results, manage teams, and oversee operations across multiple Mammoth locations with substantial annual sales.

Reporting to the Senior Director of Retail Administration, you will ensure exceptional service, effective leadership, and efficient store performance in a fast-paced, mountain resort environment.

Qualifications

• Requires sales management experience and strong guest service skills.
• High School diploma or equivalent experience is required.
• Familiarity with Mammoth Mountain Resorts and action sports industry preferred.
• Ability to lead multiple locations and meet financial goals.
• Strong communication and organizational skills are essential.

Responsibilities

• Create and maintain superior retail experiences for guests and employees.
• Oversee daily execution of financial goals, guest service, staff management and store operations for multiple locations.
• Supervise locations with sales exceeding $3.5 million.
• Report to the Senior Director of Retail Administration.

Skills

Sales management

Guest service

Leadership

Communication

Team collaboration

Multitasking

Education

High School diploma

Tools

Retail systems

Microsoft Word

Excel

HR practices

Retail operations

Job description

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:

• The Senior Store Manager is responsible for creating and maintaining superior Retail Experiences for our guests and employees.
• Priorities include managing and overseeing the daily execution of financial goals, guest service, staff management, and store operations for multiple store locations.
• The Senior Store Manager oversees multiple retail locations with sales volume greater than $3.5 Million.
• This role reports directly to the Senior Director of Retail Administration.

Requirements:

• Sales management experience required.
• High School diploma or equivalent experience.
• Familiarity with the Mammoth Mountain Resorts and action sports industry.
• Results driven with strong sales and guest service skills.
• Excellent people skills.
• Strong leadership skills with the ability to manage multiple locations.
• Effective verbal and written communication skills.
• Collaborative skills and ability to work well within a team.
• Ability to effectively present information and respond to business related questions.
• Ability to solve practical problems and deal with a variety of variables.Considerable knowledge of retail systems, Microsoft word and excel, HR practices and retail operations.
• Ability to work in a fast-paced and deadline-oriented environment.
• Strong organizational skills and ability to multitask and prioritize.
• Maintains a clean store environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.