Ski Rental Shop Technician: Fit Gear & Help Guests

Ski Bigbear; California; On-site; Full time

Job summary

A ski resort in California is hiring a Rental Shop Technician for the winter season. This role focuses on providing excellent guest services related to ski and snowboard rentals. Candidates should be positive, customer-oriented, and able to work in a fast-paced environment. Responsibilities include fitting equipment, maintaining inventory, and ensuring customer satisfaction. Applicants must demonstrate strong interpersonal skills and be flexible regarding their work schedule.

Qualifications

• Strong personal character and commitment to success during the winter season.
• Confidence in customer service and ability to work with people.
• Flexibility for nights, weekends, and holidays.

Responsibilities

• Assist guests in selecting and fitting ski and snowboard equipment.
• Maintain rental inventory through software and by order.
• Adjust bindings and test equipment.

Skills

Customer service

Ability to lift 25 pounds

Data entry

Positive attitude

Job description

Ski Big Bear is hiring Rental Shop Technicians for the winter season!

Overview: A Rental Shop Technician at Ski Big Bear provides guest services related to the correct selection, fitting, and renting of both ski and snowboard equipment. They assist with various functions related to maintaining efficient and high-quality operations of the rental shop. Ski Big Bear at Masthope Mountain is often a fast-paced environment, especially during holiday and peak days. Position may require travel on uneven, snow-packed or icy terrain.

Essential Responsibilities (other duties may be assigned):

Have a desire to help beginner skiers/riders into the proper equipment.

Fit boots, skis, snowboards and/or poles to guests based on their height, weight, age, and ability

Adjust bindings and other equipment according to proper fit and functionality

Maintain rental inventory through our software and by order within the shop

Assist with the testing of equipment

Arrive on time and maintain a well-groomed appearance

Qualifications:

Strong personal character and commitment to success of winter season at Ski Big Bear at Masthope Mountain

Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment

Have confidence in customer service and working with people

Be open to a flexible schedule, including nights, weekends, and holidays

Be a motivated individual and work to the best of your ability with a positive attitude

Must pass product manufacturer’s certifications (on the job training provided)

Must be able to perform data entry using a keyboard and scanner

Ability to lift up to 25 pounds and stand for extended periods of time

Must have transportation to and from work even in snowy or icy conditions

Must be able to work in close quarters and with other staff

Must be able to bend, kneel, reach at heights about one’s head

Must be able to operate computer and navigate software program using keyboard and scanners

Job Relationships:

Reports to Rental Shop Manager, Supervisors

Works closely with the general public including children

Interrelationships: works closely and communicates effectively with Snow Sports School Department employees, Patrol, other mountain personnel.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions bySki Big Bear LLC at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.