Ski Patroller - Alpine

Alterra; Olympic Valley (CA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Free skiing

Healthcare options

Gear discounts

401(k) match

Lift tickets

Store discounts

EAP

Job summary

Palisades Tahoe is seeking a Seasonal Ski Patrol member to deliver guest service, assist with accident handling, first aid, trail maintenance, and lift evacuation. Applicants must be 21 and ready for early starts; base hourly pay ranges from $23.50 to $35.01, with comprehensive benefits including healthcare, gear discounts, and employee perks.

Proven skiing ability in all conditions and the ability to work as part of a team are essential; duties include avalanche and missing person rescues and

Qualifications

• High School Diploma or GED.
• Current California EMT Certification or O.E.C.
• Current CPR Certifications.
• Extensive winter mountaineering experience.
• Basic explosives experience.

Responsibilities

• Provide customers with top quality customer service in a friendly and positive manner.
• Adheres with service and safety standards in accordance with company policies and procedures.
• Mitigate skiing hazards through appropriate and consistent markings and signage.
• Evaluate skiers for injuries and administer first aid as necessary.
• Transport injured skiers by sled, toboggan or snowmobile.
• Mitigate avalanche hazards through standard forecasting and control procedures.
• Investigate accidents and document.
• Enforce policies in a fair, consistent manner, including skier safety and speed control.
• Actively anticipate and meet guest needs.
• Avalanche rescue beacon expertise.
• Assist and expedite avalanche and missing person rescues.

Skills

Customer service

First aid

Expert skier

Communication

Teamwork

Punctuality

Radio ops

Mountain safety

Instruction following

Mountain rescue

Education

High School Diploma or GED

Job description

Seasonal

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Ski Patrol is responsible for performing guest service functions such as accident handling, administering first aid, trail maintenance, mountain sweeps, lift evacuation and explosives handling. Job duties vary depending on experience level which will be assessed upon employment.

Applicants must be 21 years of age.

Hourly:

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $23.50 - $35.01 per hour

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!

• Healthcare options for both Seasonal & Year-Round employees

• Generous discounts on outdoor gear, apparel, etc.

• 401(k) plan with generous company match

• Free and discounted lift tickets

• 25%-50% discount at Food & Beverage locations at Palisades & Alpine

• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!

• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned. :

• Provide customers with top quality customer service in a friendly and positive manner.

• Adheres with service and safety standards in accordance with company policies and procedures.

• Mitigate skiing hazards through appropriate and consistent markings and signage

• Evaluate skiers for injuries and administer first aid as necessary

• Transport injured skiers by sled, toboggan or snowmobile

• Mitigate avalanche hazards through the application of standard forecasting and control procedures.

• Investigate accidents and document

• Enforce policies in a fair, consistent manner, including skier safety, speed control, citizen’s arrest as necessary.

• Actively anticipate and meet guest needs

• Act as Mountain Dispatch

• Positively assist and interact with other employees and departments Maintain and improve patrol skills

• Avalanche rescue beacon expertise

• Assist and expedite avalanche and missing person rescues

Competencies and Job Requirements:

Required:

• Effective communication skills, oral & written

• Strong sense of customer service & safety awareness

• Able to understand and follow verbal and written instructions.

• Have a neat & clean appearance in compliance with the company grooming standards

• Punctual, able to report at scheduled start time ; able to arrive by 5:00 am, regardless of weather or road conditions

• Work well as part of a team.

• Expert skier in all weather and snow conditions on all slopes, carrying heavy and/or awkward loads.

• Able to maintain a calm, controlled demeanor during difficult or trying situations or confrontations

• Basic radio communications knowledge

• Knots and ropes general knowledge

• Chair lift evacuation

• Able to understand mountain meteorology, snow pack metamorphism, avalanche dynamics

• Able to work longer hours and/or additional days if requested

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 70% or more of a normal 8 hour work shift. Must be capable of skiing 50% or more of a normal 9 hour day. Must be capable of occasionally lifting and pushing or pulling 100 lbs or more, and frequently lifting, pushing or pulling, and carrying 20-75 lbs. Must be capable of frequent climbing movements, walking on uneven terrain, walking on snow and ice, skiing, and operating a snowmobile. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions, including extreme cold, snow, and blizzard conditions

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Skis, snowmobiles, radios, first aid supplies, sleds, shovels, ice axes, ropes, explosives

Education and Experience:

Required:

• High School Diploma or GED

Preferred

• 1 year experience as Professional Ski Patrol

• Current California EMT Certification or O.E.C.

• Current CPR Certifications

• Extensive winter mountaineering experience

• Basic explosives experience

A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.