Ski Equipment Rental Manager

Dodge Ridge Corp.; Pinecrest (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Rental Manager to lead the rental department and ensure exceptional guest experiences. The role requires technical knowledge of winter sports equipment, staff training, and strong operational oversight to keep the Rental Center proficient and efficient.

The position involves managing staffing, budgeting, equipment inventory, and safety procedures to sustain high levels of customer satisfaction and smooth resort operations.

Qualifications

• Proven leadership in a winter industry environment.
• Strong communication and guest service skills.
• Ability to train and coach staff to meet standards.
• Cash handling and POS experience; inventory control.
• Excel proficiency with database management and record keeping.

Responsibilities

• Lead Rental Shop staff to deliver outstanding guest service.
• Monitor staffing and scheduling to meet operational goals.
• Maintain rental inventory and gear fitting, tuning and documentation as needed.
• Oversee safety, risk management and daily safety briefings.
• Coordinate with Resort Retail and Rental Manager to ensure seamless operations.

Skills

Leadership

Guest service

Sales mindset

Communication

Scheduling & planning

Reporting & documentation

Staff coaching

Customer-focused

Safety & risk awareness

Problem solving

Tools

Excel

Database management

Job description

Dodge Ridge Ski Resort in Pinecrest, CA is seeking a Rental Manager to lead the rental department and ensure exceptional guest experiences. The role requires technical knowledge of winter sports equipment, staff training, and strong operational oversight to keep the Rental Center proficient and efficient.

The position involves managing staffing, budgeting, equipment inventory, and safety procedures to sustain high levels of customer satisfaction and smooth resort operations.