Skate Guard - Wichita Ice Center

The Sports Facilities Companies; Wichita (KS); On-site; USD 17,000 - 25,000; Part time

Job summary

Wichita Ice Center in Wichita, KS seeks a Skate Guard to ensure safety and enjoyment for guests of all ages. This part-time, non-exempt role supports a fun, family-friendly environment while enforcing rink rules and assisting skaters, including beginners.

Ideal candidates have 2–4 years in sports/recreation, strong safety focus, and good guest service skills. CPR/First-Aid certification is required, with flexible shifts including nights and weekends.

Qualifications

• 2–4 years in sports/recreation field.
• First-Aid/CPR certification required.
• Strong communication skills, verbal and written.
• Ability to work evenings, weekends, and holidays.
• Detail-oriented with safety and guest service focus.

Responsibilities

• Actively monitor the ice and remind skaters to follow safety rules.
• Address unsafe skater behavior and assist those who fall.
• Educate skaters on rink rules and proper gear use.
• Provide basic first aid for minor injuries.
• Assist with emergencies and special events as needed.
• Maintain cleanliness and report maintenance issues.

Skills

Experience in sports/recreation

Safety awareness

First-Aid/CPR certification

Customer service

Team player

Coaching or mentoring athletes

Education

First-Aid CPR certification

Job description

About The Company
Wichita Ice Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Wichita, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

SKATE GUARD - Wichita Ice Center
Sports Facilities Management, LLC
LOCATION: Wichita, KS
DEPARTMENT: OPERATIONS
REPORTS TO: OPERATIONS MANAGER
STATUS: PART-TIME (NON-EXEMPT)
About The Company
Wichita Ice Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Wichita, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Wichita Ice Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Position Summary
The Skate Guard will be responsible for ensuring the safety and enjoyment of all visitors at the ice rink and will play a crucial role in maintaining a fun and safe environment for guests of all ages and skill levels.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Actively monitor the ice and remind skaters to follow all safety guidelines and rink rules
• Address any unsafe behavior by skaters
• Assist skaters including beginners requiring guidance or individuals who have fallen and need assistance getting up
• Educate skaters about rink rules and encourage compliance to maintain a safe environment
• Assist skaters in the use of appropriate gear such as helmets and skates
• Respond to and notify management of any incidents, accidents, injuries, and altercations
• Provide basic first aid in case of minor injuries
• Alert management and assist with emergency situations as needed
• Assist with special events, including set-up, monitoring, and clean-up as required
• Provide courteous and friendly service to all guests and staff
• Be knowledgeable about the facility, prices, services, promotions, and events
• Know and enforce the facility's policies, procedures, and rules
• Assist in maintaining the cleanliness of the ice and surrounding area
• Report any maintenance issues to the management team
• Assist other departments as necessary
• Complete special projects, daily assignments, and other duties as directed by management

The Ideal Candidate Has

• 2-4 years of experience in the sports/recreation field
• Strong eye for detail and safety compliance
• Experience in coaching or mentoring athletes or children
• Proven success in being a quality team member
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Minimum Qualifications

• First-Aid CPR certification
• Can work with a wide variety of age groups
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Previous experience as a Skate Guard or in a similar role is preferred
• Have sports experience or an interest to learn
• Must be able to work irregular shifts to include nights, weekends, holidays based on facility schedules

Working Conditions And Physical Demands

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Must be able to skate for extended periods
• Must be able to walk intermittently
• Must be able to work in cold environments for prolonged periods of time