SITEC - Systems Administrator - NCR

Peraton; Arlington (VA); On-site; USD 104,000 - 166,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA

Disability insurance

EAP

Parental leave

401(k)

PTO

Paid holidays

Job summary

Peraton seeks a Systems Administrator to support the SITEC contract in Arlington, VA. You will install, configure, and maintain IT hardware and end-user systems while managing PKI, CAC, and VTC services in a global, 24x7 environment.

Strong communication and problem-solving are essential, with travel up to NCR locations and occasional Tampa training. The role requires TS/SCI clearance, prior experience with government IT operations, and willingness to switch between Mark Center and Pentagon as

Qualifications

• 12 years' experience with a high school diploma.
• 10 years' experience with an associate degree.
• 8 years' experience with a bachelor's degree.
• Active TS/SCI clearance required.

Responsibilities

• Install, configure, maintain IT hardware, software, and end-user systems.
• Administer user accounts, access permissions, and shared-file access.
• Manage PKI, certificates, token, CAC PIN reset, and local registration authority functions.
• Test, maintain, and troubleshoot desktop video teleconference (VTC) systems.
• Monitor and troubleshoot VTC sessions, including VIP-supported events.
• Support messaging and collaboration services, including email and chat.
• Use ITSM tools to create, update, route, track, and escalate incidents and service requests.
• Diagnose and resolve end-user hardware, software, OS, and connectivity issues; reimage systems as required.
• Escalate unresolved incidents to internal support or vendor.
• Support CSfC capabilities and secure mobility/remote-access solutions.

Skills

Oral and written communication

Customer-focused service

Education

High school diploma

Associate degree

Bachelor’s degree

Job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located in Arlington, VA.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Systems Administrators provide various project management, technical, and administrative support for assets employed at approved global locations and support the development of policies and procedures. They must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software.

Duties include but are not limited to:

• Install, configure, upgrade, maintain, troubleshoot, and remove authorized IT hardware, software, and end-user systems.
• Administer user accounts, access permissions, shared-file access, and related system services.
• Manage Public Key Infrastructure (PKI), certificate, token, Common Access Card (CAC) PIN reset, and local registration authority functions.
• Test, maintain, and troubleshoot desktop video teleconference (VTC) systems.
• Monitor and troubleshoot VTC sessions, including VIP-supported events.
• Support messaging and collaboration services, including email and chat.
• Create, update, route, track, and escalate incidents and service requests using the approved IT Service Management (ITSM) tool.
• Diagnose and resolve end-user hardware, software, operating system, peripheral, and connectivity issues; reimage systems as required.
• Escalate unresolved incidents to the appropriate internal support team or vendor.
• Install, relocate, upgrade, modify, reconfigure, troubleshoot, and support the authorized disposition of IT hardware and software.
• Support Commercial Solutions for Classified (CSfC) capabilities and other authorized secure mobility and remote-access solutions.
• Diagnose and resolve end-user hardware, software, operating system, peripheral, and connectivity issues; reimage systems as required.
• Administer user accounts, maintain shared-file access permissions, and support approved access-management activities.

Qualifications

Qualifications:

• Minimum experience requirements: 12 years with a high school diploma; 10 years with an associate degree; or 8 years with a bachelor’s degree.
• Active Department of War (DoW) Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance required.
• Meet Department of War (DoW) 8140 requirements for Work Role Code 451, Systems Administrator, at the Intermediate level or higher.
• Demonstrate exceptional oral and written communication skills and a positive, customer-focused service attitude.
• Be available for up to 20 percent local travel within the National Capital Region (NCR), including Pentagon, Mark Center, and Crystal City.
• Available to switch work locations between the Mark Center and Pentagon for extended periods.
• Available to travel to Tampa, Florida for training.

Target Salary Range

$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed athttps://www.careers.peraton.com/benefits.

Application Statements

The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.