SITEC - Requirements Analyst - MacDill AFB

Peraton; Tampa (FL); On-site; USD 66,000 - 106,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

HSA

Disability insurance

EAP

Parental leave

401(k)

PTO

Holidays

Job summary

Peraton is hiring a Requirements Analyst at MacDill AFB, FL, supporting SITEC 3 Enterprise Operations and Maintenance. You will translate business needs into operational IT solutions, coordinate with multiple stakeholders, and ensure compliance with government processes.

The role emphasizes problem solving, process improvement, and documentation. A TS/SCI clearance and strong communication skills are required, along with a proactive team-oriented mindset.

Qualifications

• A DoW security clearance at the TS/SCI level is required.
• Minimum years/education mapping: 9 years with HS Diploma, 7 years with AS/AA, 5 years with BS/BA, 3 years with MS/MA.
• Ability to communicate exceptionally well both orally and in writing; positive customer service attitude.
• Strong proactive team player.

Responsibilities

• Identify business and technical problems and develop corrective actions.
• Analyze and define systems, functions, processes, and user needs.
• Design technical solutions to meet operational requirements across IT platforms.
• Develop and propose policies to transition solutions to operations.
• Lead projects to update and modernize systems per policy and strategy.
• Create documentation to enhance user adoption and integration.

Skills

Communication skills

Team player

Customer service

Education

HS Diploma

AS/AA

BS/BA

MS/MA

Job description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Program Overview

Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end‑users with high‑quality IT platform and network services over an eight‑year period.

About The Role

Peraton requires a Requirements Analyst to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located at MacDill AFB in Florida.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The Requirements Analyst must be an excellent analytical thinker and problem solver, as well as effective communicator. The Requirements Analyst must have a broad understanding of and experience working with translating requirements into operational solutions. Since this position works closely with colleagues in other departments, strong interpersonal and communication skills are essential. Project management experience and a strong technical and functional knowledge of the Government’s preferred Enterprise Resource Planning (ERP) solutions are a plus. The Requirements Analyst must also have a thorough understanding of the Government’s processes. The Analyst shall perform its work in accordance with policies, procedures, regulations, directives, and industry best practices.

Duties include but are not limited to:

• Identifying business and technical problems and developing corrective actions or improvements, ensuring solutions are technically sound and aligned with Enterprise capabilities and practices
• Analyzing and defining systems, functions, process and user needs
• Developing and designing technical solutions to meet unique operational requirements, leveraging a broad array of technical capabilities, tools, and services
• Developing and recommending policies and procedures to transition solutions from concept, through planning, to operations
• Leading projects to update and modernize existing systems based on changes in operational need, policy, or organizational strategy
• Creating documentation such as policies, procedures, workflows, and user guides to enhance user acceptance and system integration
• Conduct organizational studies, map current ITSM processes, and perform gap analyses to identify improvement opportunities using frameworks like ITIL and Lean
• Collaborate with stakeholders to elicit business needs, create user stories, acceptance criteria, and technical specifications for ServiceNow solutions
• Assist in setting up workflows, business rules, forms, dashboards, and reports; ensure solutions align with business objectives
• Provide expertise in Incident, Change, Problem, Asset, Configuration, and Knowledge Management
• Lead technical solution design sessions, communicate project status, and serve as a liaison between business units, IT, and development teams
• Participate in user acceptance testing (UAT), develop test cases, and create training materials for end‑users

Qualifications

• A DoW security clearance at the TS/SCI level is required
• Min 9 years with HS Diploma, 7 years with AS/AA degree, 5 years with BS/BA, 3 years with MS/MA
• Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude.
• Strong proactive team player

Highly Desired Qualifications

• Background and certifications related to systems or network engineering
• ITIL Foundations OR Project+ OR Certified Associate in Project Management (CAPM) certifications or Project Management Professional (PMP)

Details

Target Salary Range: $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

EEO

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.