Site Technology Leader & Operations Engineer

Belcan Corporation; San Diego (CA); On-site; USD 96,000 - 110,000; Full time

Job summary

Belcan Corporation in San Diego, CA is recruiting a Site Technology and Operations Engineer to act as the technology liaison for the site, ensuring services are available, secure, and compliant with corporate standards. You will bridge local leadership with central IT, coordinate demand, and drive operational readiness across manufacturing, labs, and facilities.

Responsibilities span incident coordination, MSP/vendor alignment, and global IT program adoption, with hands-on infrastructure and

Qualifications

• Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, Business Administration, or related field.
• Advanced experience in IT service delivery, infrastructure operations, workplace services, connectivity, or site technology support.
• Strong understanding of IT processes including incident management, change management, risk management, demand intake, and operational follow-up.
• Ability to work across Manufacturing, Laboratories, Engineering, Facilities, Quality, business functions, and central IT teams.
• Strong stakeholder management and communication skills with site leadership and technical teams.
• Ability to translate business needs into structured technology requirements and coordinate the correct ownership path.
• Experience coordinating MSPs, vendors, central IT teams, or cross-functional delivery teams.
• Detail-oriented, organized, and able to manage multiple priorities without losing risk, compliance, or business impact visibility.

Responsibilities

• Act as the primary technology contact for the site/campus for internal and external stakeholders.
• Serve as an active member of the Campus / Site Leadership Team, representing local IT and technology perspectives in site-level decisions.
• Co-design the site/plant digital and technology roadmap with local leadership to maximize productivity and mitigate operational risks.
• Build effective and trusted relationships with Manufacturing, Laboratories, Quality, Engineering, Facilities, Supply Chain, corporate functions, and IT partners.
• Develop strong understanding of site processes, operational constraints, and technology dependencies to better represent site needs to the broader IT organization.
• Collect, qualify, and structure technology demand originating from local leadership, Engineering, Automation, Laboratories, Facilities, Industrial PMO, IT Applications, and other site stakeholders.
• Translate site business needs into clear technology requirements, expected outcomes, and implementation dependencies.
• Apply enterprise technology and cybersecurity standards locally, in coordination with the appropriate Core Technology CoEs, Security Office, OT CoE, BRMs, and VMO.
• Coordinate with Business Relationship Managers to ensure site demand is considered in budgeting, planning, and prioritization processes.
• Ensure the right IT owner is engaged for each topic, whether central, local, MSP, application, infrastructure, security, or vendor-based.
• Ensure campus technology services remain available, stable, secure, and compliant with corporate standards and applicable regulatory expectations.
• Take accountability for campus infrastructure readiness, including readiness for global initiatives, site programs, facility changes, application deployments, and operational events.
• Anticipate global or enterprise initiatives that could affect site infrastructure, connectivity, workplace services, or operational continuity.
• Ensure infrastructure, connectivity, workplace services, and supporting platforms properly support business applications and site operations.
• Identify operational risks, service gaps, and recurring issues; engage the relevant IT teams or service providers to drive resolution.
• Coordinate all relevant IT-related topics at the site, mainly across infrastructure, workplace services, service desk, OT/Labs technology dependencies, and digital initiatives.
• Ensure site execution follows standards and guidance defined by the relevant enterprise CoEs and adapted for OT/Labs environments where applicable.
• Apply OT CoE guidance for manufacturing and lab environments, but do not replace the design authority of Core Technology CoEs for core infrastructure technologies.
• Ensure clear ownership, follow-up, communication, and stakeholder alignment for operational and project-related technology activities.
• Validate that completed work is accepted by the business and appropriately transitioned to production support.
• Act as the local coordination point for work delivered by core MSP teams, central IT teams, application teams, engineering partners, and technology vendors.
• Ensure service providers have the right priorities, business context, access, and stakeholder engagement to execute successfully at the site.
• Monitor local service quality and elevate concerns through the appropriate MSP, CoE, BRM, VMO, or IT leadership channels.
• Coordinate with Engineering, Automation, Laboratory, and local business contacts when technology delivery requires site participation or business validation.
• Ensure MSP and vendor documentation is received, reviewed for completeness, and handed over appropriately for production support.
• Coordinate with related IT teams during major incidents or significant service disruptions affecting the site.
• Assess and communicate business impact to site leadership and relevant IT stakeholders.
• Ensure the right technical teams are engaged quickly, including MSP, central infrastructure teams, application teams, security, OT CoE, vendors, or local site contacts as needed.
• Support post-incidents reviews, lessons learned, and follow-up actions to reduce recurrence and improve service resilience.
• Represent site priorities during recovery activities while ensuring technical decisions remain aligned with standards and compliance expectations.
• Maintain strong motivation to continuously build and refresh hard IT skills relevant to site operations, including operational constraints, network, connectivity, workplace services, infrastructure, and service delivery models.
• Promote continuous improvement of technology services, processes, vendor performance, and user experience at the site.
• Capture site feedback and recurring challenges and provide input to OT CoE, Core Technology CoEs, Security Office, BRMs, and service providers.
• Support adoption of global technology programs and ensure change impacts are understood and communicated locally.
• Help maintain local technology knowledge and context so the site remains resilient even when execution is performed by external or central teams.

Skills

Stakeholder management

Cross-functional collaboration

Requirements translation

Attention to detail

Education

Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, Business Administration, or related field

Job description

Belcan Corporation in San Diego, CA is recruiting a Site Technology and Operations Engineer to act as the technology liaison for the site, ensuring services are available, secure, and compliant with corporate standards. You will bridge local leadership with central IT, coordinate demand, and drive operational readiness across manufacturing, labs, and facilities.

Responsibilities span incident coordination, MSP/vendor alignment, and global IT program adoption, with hands-on infrastructure and