Site Systems Assistant — Government IT & Security

Talentify; Philadelphia (Philadelphia County); On-site; USD 71,000 - 111,000; Full time

Job summary

Empower AI is seeking a Site Systems Administrator Assistant to provide on-site IT services across Department of State offices in the United States. You will manage hardware, software, and user accounts, enforce security policies, and coordinate system upgrades and backups.

The role requires a Secret Security Clearance and 2+ years of relevant experience. The position involves incident management, documentation, and hands-on support for DoS mission-critical applications, with travel between

Qualifications

• 2+ years of experience in site administrator roles.
• Secret Security Clearance required.
• Preferred certifications: CompTIA A+, Sec+, ITIL 4 Foundation.

Responsibilities

• Install, maintain, and monitor hardware and applications across DoS office locations.
• Manage security patches, configurations, and database services.
• Enforce DoS security policies and perform AD administration tasks.
• Log, track, and resolve incidents and service requests in the ticketing system.
• Maintain site topology diagrams and comprehensive technical documentation.

Education

Associate's degree or equivalent

Job description

Empower AI is seeking a Site Systems Administrator Assistant to provide on-site IT services across Department of State offices in the United States. You will manage hardware, software, and user accounts, enforce security policies, and coordinate system upgrades and backups.

The role requires a Secret Security Clearance and 2+ years of relevant experience. The position involves incident management, documentation, and hands-on support for DoS mission-critical applications, with travel between