Site Survey/Service Technician

Tech9; Walled Lake (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Short Term Disability

Employee discount

Job summary

Michigan Solar Solutions is seeking a Field Service Technician / Site Surveyor to conduct site surveys and perform service calls across multiple residential solar installations. The role requires roof access, outdoor work in various weather, and the ability to lift up to 60 lbs while using drone-based site data collection.

Candidates should be comfortable with customer communication, teamwork, and have or be willing to obtain a FAA Part 107 drone license and Michigan electrical apprentice

Qualifications

• Must be able to work on a roof.
• Comfortable working outdoors year-round in varying weather.
• Able to lift and carry objects up to 60 lbs.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication skills and customer-facing experience.
• Works well in a team environment.

Responsibilities

• Conduct site surveys; walk sites to gather installation details and pilot a drone to capture roof/area information.
• Perform service calls; diagnose power and communication issues for solar systems (SolarEdge, Enphase, Sol-Ark, Tesla, etc.).
• Travel to 1–4 job sites daily in company vehicle; some work on roofs.
• Assist with removal/reinstalls as part of service team responsibilities.
• Obtain FAA Part 107 drone license and Michigan electrical apprentice registration within 6 months.

Skills

Roof work

Outdoor work

Lifting up to 60 lbs

Critical thinking

Communication skills

Team player

Solar/Electrical experience

Tech-savvy

Drone experience

Job description

Michigan Solar Solutions is a growing renewable energy company seeking a Field Service Technician / Site SurveyorJob Details:- Meet at the shop in Commerce around 7 am daily (times will vary on occasion)- Company vehicle taken to job sites (1 - 4 sites per day) to perform site surveys or service calls.- 35 – 50 hours per week, depending on the season, workload, skill level of the employee & willingness to work.- Conduct site surveys; figure out the general scope of jobs ahead of their installation date, by walking the site to gather relevant information about the installation process, as well as piloting a drone to gather all roof/other details- Perform service calls; troubleshoot & diagnose power & communication issues with a variety of systems, including SolarEdge, Enphase, Sol-Ark, Tesla & others. These issues often require technicians to do work on roofs.Removal/Reinstalls: This category of work, handled by our Service Teams, looks remarkably similar to what our Installation Crews do daily. All our service techs are trained installers, for this reason.Applicant Qualities:-**The ability to work on a roof-Needs to be comfortable working outdoors year-round, in a variety of weather conditions.-The ability to lift and carry objects weighing up to 60 lbs- Excellent critical thinking & problem-solving skills- Strong communication skills and experience talking with customers- Works well in a team environment- Prior Solar &/or electrical-related experience is preferred- Tech-savvy enough to navigate various apps, as needed, for system commissioning & problem-solving- Drone experience is a PLUS, but not necessary upon applicationExpectations of the Role:- There is often 2-6 hours of (PAID) drive time, daily- It is expected that the person who fills this position will obtain their FAA Part 107 drone license, as well as register w/ the State of Michigan as an electrical apprentice, under the guidance of Michigan Solar Solutions, within the first 6 months of employment, pending these qualifications have not already been met.-Growth Opportunities:We are looking for someone willing to learn & grow with us, as our Service Department continues to expand to cover new opportunities that arise in the marketplace. Below is a list of qualifications our company is committed to ensuring the right candidate for this position would be trained on:Become an Enphase Certified TechnicianBecome a SolarEdge Certified TechnicianBecome LG CertifiedBecome Scanifly CertifiedBecome OSHA 10 certifiedObtain your FAA Part 107 drone licenseBecome an Electrical ApprenticeMichigan Solar Solutions is an equal opportunity employer and values diversity at our company. We consider for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classificationJob Type: Full-timeBenefits:401(k)Dental InsuranceEmployee discountHealth insuranceLife insurancePaid time offTuition reimbursementVision insuranceShort Term DisabilityLife InsuranceSchedule: Fnday to FridayExperience:At Least 1 Year as a Solar Installer (preferred, not necessary)Background in Electrical/ Mechanical Troubleshooting (preferred)License/Certification:Driver's License (Required)Part 107 License (Preferred)Electrical Apprentice LicenseWork Location: Commerce Twp., 48390: on-site at customers' homes.E04JI802id81409aswf