Site Supervisor Retail Unarmed

Alliedbarton Security Services; West Palm Beach (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid training

Career growth opportunities

Employee discounts

Job summary

Allied Universal® is hiring an Unarmed Retail Site Supervisor to oversee on-site security operations, staffing, and training for a client site in Florida. The role covers scheduling, personnel supervision, and ensuring contract compliance.

Key duties include maintaining quality service, handling incident reports, and coordinating with management. Excellent communication and supervisory experience are essential for success in this position.

Qualifications

• Must have a high school diploma or equivalent.
• Ability to pass state-required training or licensing.
• Ability to pass state licensing test if driving company or client vehicle.
• One year supervisory experience in security or related field.
• Associate's degree or higher in any discipline.
• Minimum 6 months of security experience.
• Must be 18+ (21+ if armed).
• Strong communication and problem-solving skills.
• Ability to operate radio/console equipment.
• Excellent customer interaction and teamwork.
• Attention to detail and data interpretation.

Responsibilities

• Oversee on-site security operations, staffing, scheduling, and training.
• Ensure contract-required training and screening for security personnel.
• Maintain overtime to a minimum as designated by AUS.
• Regularly inspect personnel to guarantee service quality and contract compliance.
• Handle payroll reviews, incident reports, and security surveys.
• Provide direction to subordinates and address disciplinary actions.
• Respond to client requests and communicate effectively with the team.

Skills

High School Diploma

Licensing

Driver Licensing

Military/Police Background

Security Supervisory Experience

Associate's Degree or Higher

Security Experience 6+ Months

Radio/Console Operation

Oral & Written Communication

Teamwork

Attention to Detail

Customer Interaction

Education

Associate's degree or higher

High School Diploma or equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Unarmed Retail Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal® personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

$16.20 per hour

Outstanding Benefits

Phenomenal Work Perks

Open availability

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Minimum of 6 months of security experience
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile informationMediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

To find an office near you, please visit: www.aus.com/offices.