Site Supervisor

Alliedbarton Security Services; Kinston (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k plan

Flexible schedules

Ongoing paid training

Employee discounts

Job summary

Allied Universal is seeking a Site Supervisor to manage on-site security operations, training, staffing, and client relations at a client site in North Carolina. The role includes enforcing contract requirements, overseeing performance, and coordinating with the client and staff to ensure high-quality service.

Ideal candidates possess a high school diploma (or higher), supervisory security experience, strong communication, and problem-solving skills.

Qualifications

• Must have high school diploma or equivalent.
• Must be able to pass state-required training or licensing.
• Must pass a state licensing test if driving a company-owned or client-provided vehicle.
• Minimum of one year supervisory experience in security or related field or an associate's degree or higher.
• Be at least 18 years old (21 if armed) and able to operate radio/console equipment.
• Demonstrated ability to interact with the public and communicate effectively.
• Strong problem solving and data interpretation abilities.
• Teamwork and attention to detail are essential.

Responsibilities

• Oversee on-site security operations, including staffing, scheduling, and training for personnel.
• Ensure training and screening elements mandated by contract are met.
• Minimize overtime per policy and maintain service quality.
• Inspect personnel performance and contract compliance during shifts.
• Handle payroll, incident reports, security surveys, and post orders.
• Recommend personnel actions and respond to client requests.
• Provide direction to staff and make disciplinary or commendation decisions.
• Identify productivity, cost-reduction opportunities, and security survey recommendations.

Skills

Team leadership

Communication skills

Attention to detail

Problem solving

Public interaction

Active listening

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com