Site Supervisor Retail Unarmed

Allied Universal; West Palm Beach (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k plans

Ongoing paid training programs

Job summary

Allied Universal is hiring an Unarmed Retail Site Supervisor. The role oversees on-site security operations, staffing, training, scheduling, and cost control for a client site in Florida. You will ensure contract compliance and training, supervise personnel, respond to client requests, and help prepare security surveys and post orders.

The position emphasizes leadership, communication, and cost-effective operations with opportunities for ongoing paid training and career growth.

Qualifications

• Must possess a high school diploma or equivalent.
• Pass state-required training or licensing as applicable.
• Pass a state licensing test if driving company or client vehicles.
• Minimum of one year supervisory security experience or Associate's degree.
• Must be 18+ (21+ if armed) and able to operate radio/console.

Responsibilities

• Oversee on-site security operations, staffing, scheduling and training.
• Ensure contract training and screening requirements are met.
• Manage overtime and monitor service quality and compliance.
• Supervise personnel and direct subordinates in duties.
• Handle client requests and post orders, assist in security surveys.
• Recommend personnel actions and cost-reduction measures.
• Prepare payroll support and incident reports as needed.

Skills

Supervisory experience

Teamwork

Communication

Problem solving

Attention to detail

Active listening

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Company Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Unarmed Retail Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal® personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Outstanding Benefits

Phenomenal Work Perks

Open availability

$16.20 per hour

QUALIFICATIONS (MUST HAVE)

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Associate's degree or higher in any discipline
  • Minimum of 6 months of security experience
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Meets basic qualifications for Custom Protection Officer

BENEFITS

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.