Site Supervisor (Program Manager, Group Home Setting)
Oak Hill
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Job summary
Oak Hill is seeking a Site Supervisor in Harwinton, CT. You will oversee residential program operations, ensuring person-centered supports and a positive workplace culture for staff.
The role requires a Bachelor’s degree in a related field, 5+ years of leadership in IDD, 2+ years of supervisory experience, and a valid driver’s license. On-call availability and regulatory compliance are essential. Competitive compensation and benefits are offered.
Qualifications
- Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field
- Minimum of five (5) years of leadership experience supporting individuals with IDD
- Minimum two (2) years of supervisory or management experience in residential services or related field
- Valid driver's license and ability to meet driving requirements
- Ability to complete background screenings and maintain certifications
Responsibilities
- Oversee daily operations of an assigned residential location
- Ensure services are delivered per individual support plans and goals
- Maintain a safe, clean, welcoming home environment
- Monitor program performance, quality indicators, and census goals
- Provide direct support as needed to meet participant and operational needs
- Advocate for participants' needs, rights, and goals
- Coordinate planning meetings (IP, OPS, IDT, IEP)
- Ensure documentation and reports are completed accurately and on time
- Collaborate with families, guardians, clinicians, and partners
- Monitor health needs and coordinate medical/dental/psychiatric appointments
- Ensure medication administration compliance and emergency preparedness
- Supervise, coach, mentor, and evaluate direct support professionals
- Coordinate staffing schedules and maintain staffing ratios
- Recruitment, onboarding, and staff development
- Conduct supervision meetings and performance evaluations
- Manage budgets and purchasing; oversee supplies and equipment
- Liaise with Oak Hill, families, regulators, and community partners
- Foster teamwork and professional relationships
- Represent Oak Hill professionally in community settings
Skills
Education
Job description
Description
- Location: Harwinton, CT
- Department: Community Programs
- Reports To: Director - Community Programs
- Schedule: Mon-Fri 8am -4 pm (On-Call/Emergency availability required)
- Weekly Hours: 40 hrs/wk (with flexibility to meet workload needs, as required)
- Compensation: $65,000/yr.
Note: Due to the specific needs of the individuals at this program, only female applicants will be considered at this time.
Non-Union | Exempt | Salaried
As a Site Suoervisor, you will oversee all aspects of residential program operations while ensuring high-quality, person-centered supports for participants and a positive workplace culture for staff.by:
- Oversee daily operations of an assigned residential location.
- Ensure services are delivered in accordance with individual support plans and treatment goals.
- Maintain a safe, clean, and welcoming home environment.
- Monitor program performance, quality indicators, and census goals.
- Provide direct support as needed to meet participant and operational needs.
- Advocate for the needs, rights, and goals of participants.
- Coordinate and participate in individual planning meetings, including IP, OPS, IDT, and IEP meetings.
- Ensure treatment plans, progress reports, assessments, and required documentation are completed accurately and on time.
- Collaborate with families, guardians, case managers, clinicians, and community partners to support positive outcomes.
- Monitor participant health needs in partnership with nursing staff.
- Coordinate medical, dental, psychiatric, and specialty appointments.
- Ensure adequate medication supplies and medication administration compliance.
- Maintain preparedness for emergencies, including fire drills and evacuation procedures.
- Ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill regulations and standards.
- Prepare for licensing reviews, audits, inspections, and certification activities.
- Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
- Coordinate staffing schedules and maintain required staffing ratios.
- Assist with recruitment, interviewing, onboarding, and employee development.
- Conduct regular supervision meetings and annual performance evaluations.
- Ensure staff training, certifications, and professional development requirements are maintained.
- Monitor program budgets and participant funds.
- Ensure proper purchasing, inventory management, and financial recordkeeping.
- Oversee household supplies, food inventories, and equipment needs.
- Coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.
- Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners.
- Foster teamwork, employee engagement, and positive employee relations.
- Represent Oak Hill professionally in the community and with external stakeholders.
- Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field
- Minimum of five (5) years of leadership experience supporting individuals with Intellectual and Developmental Disabilities (IDD)
- Minimum two (2) years of supervisory or management experience in residential services, human services, healthcare, or a related field.
- Valid driver's license and ability to meet Oak Hill driving requirements.
- Ability to successfully complete required background screenings and pre-employment requirements.
- Ability to maintain required certifications and training.
- Experience managing residential services for individuals with intellectual and developmental disabilities.
- Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
- Experience with person-centered planning and behavioral support programs.
- Previous experience supervising multidisciplinary teams.
- Experience managing budgets, staffing schedules, and program operations.
You support your team by coaching, mentoring, and creating an environment where employees can succeed while providing exceptional care.
You manage competing priorities effectively, maintain compliance in a highly regulated environment, and ensure operational excellence.
You communicate effectively with participants, families, employees, healthcare professionals, state agencies, and community partners.
You use sound judgment, remain calm under pressure, and make thoughtful decisions that prioritize participant well-being and program success.
You are passionate about helping people achieve greater independence, dignity, and quality of life.
For more than 130 years, Oak Hill has empowered people with disabilities to live, learn, work, and thrive. As Connecticut's largest private provider of services for people with disabilities, we are committed to building communities where everyone has opportunities to succeed.
- Competitive salary and leadership development opportunities.
- Generous paid time off, including vacation, sick, personal, and holiday time.
- Affordable medical, dental, and vision insurance.
- 403(b) Retirement Plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
- Employer-paid long-term disability insurance.
- Life insurance options, including employer-paid coverage.
- Tuition reimbursement and professional development opportunities.
- Employee recognition and appreciation programs.
- Opportunities for advancement within a mission-driven organization.
- The ability to make a meaningful difference in the lives of others every day.
- Ability to participate in an on-call rotation and respond to program emergencies as required.
- Ability to complete and maintain certifications including CPR, First Aid, Medication Administration, PMT, PAT, Back Safety, and other required trainings.
- Ability to perform physical aspects of the role, including participant support activities, lifting, transfers, and emergency response when needed
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