Site Supervisor

AUS; Greensboro (NC); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Retirement plans

Paid holidays

Résumé du poste

Allied Universal is hiring a Site Supervisor to oversee security operations at a client site. The role covers staffing, training compliance, scheduling, and performance management to ensure high-quality service.

Responsibilities include maintaining contract standards, controlling overtime, assisting with payroll and incident documentation, and implementing security surveys and post orders. Strong supervisory and customer service skills are essential.

Qualifications

• High school diploma or equivalent is required.
• Must pass state-required training or licensing if applicable.
• Minimum of one year of supervisory security experience preferred.
• Associate's degree or higher is acceptable.

Responsabilités

• Oversee all security functions on-site, including staffing, scheduling and on-site training for AUS personnel.
• Ensure contract-required training and screening elements are completed.
• Minimize overtime as designated by AUS.
• Regularly inspect security personnel and performance for service quality and contract compliance.
• Handle payroll, incident reports, security surveys and post orders support.
• Recommend personnel actions for staff under supervision.
• Respond to client requests and emergencies per site orders.
• Provide direction to subordinates regarding duties and performance.
• Make disciplinary or commendation decisions when needed.
• Suggest productivity and cost-reduction measures to management.
• Recommend security surveys and updates to post orders.

Connaissances

Security experience

Customer service

Leadership

Team player

Formation

High school diploma or equivalent

Description du poste

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Must be able to Walk/ Stand for Long Periods of Time

Ability to work without direct supervision (during shift)

Ability to supervise and manage shift per client and AUS requirements.

Work Outside for Long Periods of Time

At least 5+ year of Security Experience

Customer Service Experience

Full Time/Hourly Positions /Paid Weekly

$19 / hour

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.