Site Supervisor

Walden Security; Knoxville (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Time Off

Medical Insurance

401K

Employee Assistance Program

Flexible Schedules

Job summary

Walden Security in Knoxville is seeking a Security Supervisor to lead daily operations and act as the face of the site. You will supervise shifts, enforce post orders, and coordinate with field supervisors to ensure top-tier service and safety.

This role requires prior managerial experience and proficiency with surveillance and access control technologies, along with strong customer service skills and professional conduct on-site.

Qualifications

• Prior managerial experience is required.
• Proficiency in surveillance systems, access control and alarm systems is expected.
• Faces the building and represents Walden Security with professionalism.

Responsibilities

• Oversee performance of all shifts and security officers on duty.
• Ensure compliance with post instructions and Walden Security procedures.
• Inspect posts and officers for proper adherence to orders.
• Record daily events in Officers Daily Reports (ODR) for supervisor review.
• Provide input to management on operations status and post conditions.
• Assist in on-the-job-training for new officers.

Skills

Security supervision

Overtime coverage

Customer service

Surveillance systems

Management experience

Tools

Access control systems

Alarm systems

Surveillance cameras

Job description

#Securitysupervisor

Security Lead needed in Knoxville. The hours are 7-3:00pm Monday-Friday but the site supervisor will need to be available for overtime for coverage or make calls to help schedule for an absences of staff.

This officer serves as the face of the building, representing its values and standards in every interaction. By providing excellent customer service while effectively enforcing security protocols, they foster strong relationships and build trust with clients, ensuring that their concerns are heard and addressed. Proficiency in surveillance systems, access control, alarm systems, and other security technologies is critical. Prior managerial experience is required.

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:

• Responsible for the performance of all shifts and Security Officers on duty;
• Has a working knowledge and understanding of the Specific and General Post instructions for post(s). Has practical knowledge of all additional and emergency post instructions that are called for by the client;
• Patrols post assigned by walking
• Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment;
• Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday;
• Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager;
• Registers at watch stations to record time of inspection trips and contracted random inspections.
• Assists in conducting on-the-job-training for newly assigned Security Officers
• Responds to urgent client needs/requests for services or changes to services;
• Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations;
• Examines doors, windows, and gates of assigned posts to determine that they are secure;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts;

Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager. Exercises direct supervision over 5 officers. Provides input to the management in regards to operation, status of posts and Security Officers.

• Extensive Training: Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazineas a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement: we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off: offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance: multiple plan options for you and your dependents
• Health Savings Account: pay for health care more easily
• Voluntary Life Insurance: affordable plans available
• 401K: prepare for your retirement
• Employee Assistance Program: we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs: we believe in celebrating the "wins" with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring: Walden Security supports many charitable organizations
• Award Winning Company: Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy: Walden Security offers growth opportunities for our team members who are Setting the Standard by Setting the Example
• Flexible Schedules: We offer flexible scheduling with multiple shifts available including First, Second, Third and Weekend Shifts
• Competitive Pay!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Pay Rate $18.25-$18.25 USD

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.

So if you’re ready to embark on a meaningful career with one of the nation’s most dynamic and fastest growing security companies.