Site Success Coordinator: Client Support & Systems Expert

Suvoda; Conshohocken (Montgomery County); On-site; USD 45,000 - 65,000; Full time

Job summary

Suvoda is seeking a Site Success Coordinator to support clients and clinical subjects in Conshohocken, PA. This role involves being the primary contact for site clients, assisting with operational duties, and maintaining strong client relationships.

The ideal candidate should have a Bachelor’s degree, excellent communication skills, and the ability to handle inquiries efficiently. Knowledge of Microsoft Office and fluency in multiple languages are advantageous.

Qualifications

• Fluency in English, Spanish and other languages desired.
• Experience in Microsoft Office suite required.

Responsibilities

• Serve as a point of contact for site clients and participants.
• Assist Project Managers with operational duties.
• Maintain strong relationships with clients and internal stakeholders.
• Provide ad hoc client training.
• Update customer contact information.
• Suggest improvements to process.

Skills

Excellent communication skills

Customer focus

Strong problem solving and analytical skills

Fluency in English

Fluency in Spanish

Experience in Microsoft Office suite

Initiative and ability to self-educate

Education

Bachelor's degree or equivalent experience

Job description

Suvoda is seeking a Site Success Coordinator to support clients and clinical subjects in Conshohocken, PA. This role involves being the primary contact for site clients, assisting with operational duties, and maintaining strong client relationships.

The ideal candidate should have a Bachelor’s degree, excellent communication skills, and the ability to handle inquiries efficiently. Knowledge of Microsoft Office and fluency in multiple languages are advantageous.