Site Repair Supervisor

Radwell-International; Norcross (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision starting 1

Disability insurance

Life insurance $50,000

401(k) with company match

15 PTO days

Paid holidays

Onsite gym

Voluntary benefits

Job summary

Radwell International is seeking a hands-on Site Repair Supervisor to lead daily production, repair, warehouse, inventory, and operations at our Georgia facility. This role emphasizes productivity, quality, team development, and adherence to safety standards.

The ideal candidate will develop people, solve operational challenges, and foster a culture of accountability and continuous improvement while coordinating with site leadership to meet business objectives.

Qualifications

• Proven leadership in production, repair, warehouse, or manufacturing settings.
• Ability to motivate, coach, and develop employees.
• Detail-oriented with strong organizational and problem-solving skills.
• Experience driving process improvements and operational efficiencies.

Responsibilities

• Lead technicians, specialists, and staff across production and warehouse operations.
• Coordinate staffing, workload priorities, and workflow for efficient facility movement.
• Monitor performance metrics, quality standards, and productivity goals.
• Coach and develop employees through feedback, training, and performance management.
• Support onboarding, cross-training, and employee development initiatives.
• Ensure compliance with SOPs, safety requirements, and company policies.
• Promote a safety-first culture and address safety concerns proactively.
• Identify bottlenecks and operational challenges and implement corrective actions.
• Collaborate with Operations, Inventory, Warehouse, Sales, and other departments to meet customer expectations.
• Maintain accurate operational records and system documentation.
• Serve as leadership resource in absence of Operations Manager.

Skills

Leadership

Staff development

Operational excellence

Problem solving

Communication

Cross-functional collaboration

Process improvement

Data-driven decisions

Safety compliance

Education

Associate degree in Business/Engineering

Equivalent experience considered

Job description

Site Repair Supervisor

Radwell International LLC | Production

Full-Time | Salary | On-site

Schedule: Monday-Friday – Primarily 8:00am to 5:00pm

2780 Peterson Place, Norcross, GA 30071

Summary

Radwell International is seeking an experienced and hands-on Site Repair Supervisor to lead daily production, repair, warehouse, inventory, and operational activities at our Georgia facility. This role is responsible for driving productivity, quality, team development, and operational excellence while ensuring customer expectations are consistently met.

The ideal candidate is a strong leader who enjoys developing people, solving operational challenges, improving processes, and creating a culture of accountability and continuous improvement. This position works closely with site leadership to support business objectives, improve performance, and ensure operational success across multiple functional areas.

Key Responsibilities

• Lead and provide daily direction to Technicians, Specialists, and Support Staff across production and warehouse operations
• Coordinate staffing, workload priorities, and operational workflow to ensure efficient movement of work through the facility
• Monitor team performance, operational metrics, quality standards, and productivity goals
• Coach, mentor, and develop employees through ongoing feedback, training, and performance management
• Support onboarding, cross-training, and employee development initiatives
• Ensure compliance with standard operating procedures, work instructions, safety requirements, and company policies
• Promote a safety-first culture and proactively address workplace safety concerns
• Monitor production quality and identify opportunities to improve operational performance
• Support inventory accuracy, parts management, and material flow throughout the facility
• Identify bottlenecks, aging work orders, and operational challenges while implementing corrective actions
• Communicate staffing, equipment, operational, and workflow concerns to site leadership
• Support continuous improvement initiatives and process enhancement projects
• Collaborate with Operations, Inventory, Warehouse, Sales, and other departments to maintain customer service expectations
• Assist with customer escalations and operational issue resolution
• Maintain accurate operational records and system documentation
• Support special projects, business initiatives, and operational priorities as assigned
• Serve as a leadership resource in the absence of the Operations Manager when required

What We Are Looking For

• Proven leadership experience within production, manufacturing, repair, warehouse, operations, or technical environments
• Strong ability to motivate, coach, and develop employees
• Results-driven leader with strong attention to detail
• Ability to work effectively in a fast-paced operational environment
• Strong organizational, decision-making, and problem-solving skills
• Ability to prioritize multiple projects and competing business demands
• Customer-focused mindset with a commitment to operational excellence
• Strong interpersonal skills and ability to lead through influence and accountability
• Experience driving process improvements and operational efficiencies

Knowledge and Skills

• Strong leadership and employee development abilities
• Excellent communication and organizational skills
• Data-driven decision-making capabilities
• Performance management and operational planning experience
• Ability to analyze workflows and improve operational processes
• Strong problem-solving and troubleshooting skills
• Experience managing productivity, quality, and customer service metrics
• Ability to work collaboratively across departments
• Knowledge of industrial automation, repair operations, production, or technical services preferred
• Strong computer proficiency and experience utilizing operational systems and reporting tools

Education and Experience

• Associate degree in Business, Engineering, Operations, or a related field preferred; equivalent experience considered
• 3-5 years of leadership experience in production, operations, repair, warehouse, manufacturing, or quality-focused environments preferred
• Experience leading cross-functional teams in a technical, manufacturing, or service environment preferred
• Industrial automation, electronics, or technical product knowledge is a plus
• Experience managing operational metrics, productivity, quality, and employee performance preferred

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment.
• Company-sponsored short-term and long-term disability
• Company-paid $50,000 life insurance
• 401(k) with company matching
• 15 PTO days (accruing from day 1, available immediately)
• Paid company holidays
• Free onsite gym
• Additional voluntary benefits available to full-time employees

Work Schedule

This is an exempt leadership position. Standard business hours are generally Monday through Friday from 8:00am to 5:00pm; however, this role supports operations that may extend beyond normal business hours. Additional hours, evenings, or weekends may be required based on business needs, projects, employee support, and operational priorities.

Work Environment

This position operates within both office and production environments. Employees regularly interact with warehouse, repair, inventory, and operational teams while supporting daily production activities. Frequent standing, walking, and movement throughout the facility are required. Employees must wear company-issued identification and Radwear apparel as required and comply with all company safety policies and procedures. Closed-toe, hard-soled footwear is required.

Radwell International LLC is an equal opportunity employer.