Site Reliability Lead

System One; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 170,000; Full time

Job summary

System One is seeking a Site Reliability Lead Sr for a contract position in Pittsburgh, PA, with a hybrid work model (four days in-office, one remote day). The role includes dashboarding, metrics analysis, and collaboration with development teams across both Phoenix and Pittsburgh locations.

The ideal candidate brings Full Stack experience, strong monitoring skills, and expertise with tools like Dynatrace, Grafana, Kibana, and BigPanda to drive reliability and performance improvements in a

Qualifications

• Bachelor's degree preferred or equivalent practical experience.
• Certifications in tools listed above are a plus.
• Experience with large-scale distributed systems.
• Strong fundamentals in monitoring, logging, and tracing.

Responsibilities

• Find a standard way of pulling Logs, Traces, and Metrics.
• Dashboard building for operational visibility.
• Gather and analyze metrics from OS and applications for performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.

Skills

Full Stack Development

Monitoring tools

Dynatrace

BigPanda

Evolven

Thousandeyes

Dashboard visualization

Experience building a dashboard

Education

Bachelor's degree preferred

Certifications in tools listed above

Tools

Grafana

Kibana

Job description

Job Title: Site Reliability Lead

Location: Pittsburgh, PA

Type: Contract

Contractor Work Model: Hybrid

JOB ID # – 68550

Position Title: Site Reliability Engineer Sr – Contractor Position Location: Phoenix (STRONGLY preferred) or Pittsburgh.

Pittsburgh PA – Pittsburgh, PA 15222

Phoenix – Biltmore 2850 E Camelback Rd Phoenix AZ 85016 A

ability to work remote: Yes, one day a week, four days in office REQUIRED

Acceptable time zone(s): Arizona time or EST Days of the week: Monday-Friday

Working Hours: 7am-4:30pm, 8am-5pm

Intended length of Assignment: Through 6/30/2026

Reason for open position:

Potential for Contract Extension: Yes

Roles and Responsibilities

• Find a standard way of pulling Logs, Traces, and Metrics
• Dashboard building
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.

Must Have Technical Skills (Level 3)

• Full Stack Development – Ability to navigate up and down the stack
• Monitoring tools
• Dynatrace
• BigPanda
• Evolven
• Thousandeyes
• Dashboard visualization
• Experience building a dashboard

Flex Skills / Nice to Have

• Grafana
• Kibana

Education

• Bachelors preferred, not required
• Any certifications in tools listed above

Role Differentiator

Part of a modernization project

Interview Process

1. With someone on the team
2. With the HM
3. With the HM's manager

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #404-IT Pittsburgh