Site Reliability Engineer, Payments - USDS

TikTok

New York (NY)

Hybrid

USD 136,800 - 359,720

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Paid holidays and sick days

Life insurance

Job summary

A leading social media platform is seeking a Site Reliability Engineer to enhance payment solutions. This role involves managing complex system designs and improving service reliability within a hybrid work model. You'll need experience in programming languages and expertise in large-scale systems. Competitive salary and benefits provided.

Qualifications

3+ years of experience in programming languages.
Expertise in designing and troubleshooting large-scale systems.
Ability to automate routine tasks.

Responsibilities

Engage in and improve the whole lifecycle of services.
Support services before they go live.
Measure and monitor service availability and health.
Scale systems sustainably and improve reliability.

Skills

Problem-solving

Analytical thinking

Attention to details

Communication

Collaboration

Debugging

Data structures

Algorithms

Education

BS or MS in Computer Science, Electrical Engineering, or related

Tools

Java

C++

Python

Job description

Site Reliability Engineer, Payments - USDS

2 weeks ago Be among the first 25 applicants

Team Intro: The Global Payment team of the US Tech Service department of TikTok provides all‑round payment solutions for the company’s USA products, overseas commercialization, and the company’s overseas travel and procurement, including channel access, product order design, user interaction, capital management, tax and exchange optimization, settlement reconciliation and so on. In this role, you’ll have the opportunity to develop and manage the complex challenges of scale with your expertise in large‑scale system design.

In order to enhance collaboration and cross‑functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities

Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
Support services before they go live through activities such as capacity planning and launch reviews.
Support and maintain services by measuring and monitoring availability, latency and overall system health.
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.

Qualifications

BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.
3+ years of experience in one or more programming languages such as Go, Java, C++, Python etc.
Good problem‑solving, analytical thinking capabilities and exceptional attention to details.
Good communication and collaboration skills.
Expertise in designing, analyzing, and troubleshooting large‑scale distributed systems.
Ability to debug, optimize code, and automate routine tasks.
Proficiency working with algorithms, data structures and production troubleshooting.
Expertise in problem solving and analyzing global scale distributed systems.
Systematic problem‑solving approach, coupled with effective communication skills and a sense of drive.

About USDS

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $136800 - $359720 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
Exercising sound judgment.

Seniority level