Site reliability Engineer | St Louis, MO, USA

London Stock Exchange Group; St. Louis (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Site Reliability Engineer to enhance their hosted application platform. This role involves maintaining high availability, managing incidents, and collaborating with various teams to troubleshoot and resolve issues. With a focus on Azure Cloud and Infrastructure as Code, you will play a crucial part in supporting new projects and ensuring seamless operations. Join a diverse and innovative team dedicated to driving financial stability and empowering economies. This is a fantastic opportunity for those passionate about technology and looking to make a significant impact in a collaborative environment.

Benefits

Healthcare

Retirement Plans

Paid Volunteering Days

Wellbeing Initiatives

Qualifications

• 5-8 years of experience in Application Support.
• Experience building and managing Infrastructure as Code using Terraform.
• Proficiency with SQL and relational databases.

Responsibilities

• Support, monitor, test, and troubleshoot issues for end-users.
• Manage critical incidents and communicate effectively with teams.
• Provide 24x7 on-call support within a team rotation.

Skills

Application Support

Azure Cloud

Infrastructure as Code (IaC)

Linux Administration

Windows Administration

Monitoring with Datadog

SQL Proficiency

Python Scripting

PowerShell Scripting

CI/CD Pipelines in GitLab

Education

Bachelor's Degree in Computer Science

Tools

Terraform

GitLab

Kubernetes

Job description

Site Reliability Engineer

London Stock Exchange Group, St Louis, United States

Job Description Summary

The Site Reliability Engineer (Senior SRE) will assist with the ongoing maintenance and support of a hosted application platform, lead projects related to the application environment, and interface with internal and external customers to troubleshoot connectivity and performance issues. The SRE is also responsible for supporting new project build-outs, collaborating with development and QA departments, and performing other application administration tasks.

Work Experience/Roles and Responsibilities

1. Follow strict change control policies to meet organizational and client requirements.
2. Support, monitor, test, and troubleshoot issues for internal and external end-users.
3. Manage critical incidents and problems with appropriate urgency.
4. Participate in out-of-hours maintenance windows as needed to ensure high availability.
5. Communicate effectively with Design Engineering, Client Support, Management, and Software Development teams.
6. Document policies and procedures as they are defined and updated.
7. Set up and administer applications.
8. Be accountable for resolving outages through workarounds or permanent fixes.
9. Maintain and update administration records, technical diagrams, and post-incident reviews.
10. Work closely with Problem Management to identify recurring incidents and develop long-term solutions.
11. Demonstrate critical thinking and problem-solving skills.
12. Provide 24x7 on-call support within a team rotation.

Required Skills

• 5-8 years of experience in Application Support.
• At least 2 years of experience with Azure Cloud infrastructure services.
• Experience building and managing Infrastructure as Code (IaC) using Terraform.
• Linux and Windows system administration skills.
• Experience in Application support and incident recovery.
• Monitoring and alerting using Datadog.
• Proficiency with SQL and relational databases.
• Scripting skills in Python and PowerShell.
• Experience with CI/CD pipelines in GitLab.
• ITIL certification is a plus.

Good to Have Skills

• Kubernetes experience.
• Support and administration of Java or .NET applications.
• Programming skills in Java, C#, or .NET.

Educational Qualification

Bachelor's Degree in Computer Science or a related field.

About Us

London Stock Exchange Group is a leading global financial markets infrastructure and data provider. Our purpose is to drive financial stability, empower economies, and enable sustainable growth. We value integrity, partnership, excellence, and change, guiding our decisions and actions. Join our diverse, collaborative, and innovative team of 25,000 people across 65 countries. We are committed to sustainability, supporting the green economy, and fostering inclusive economic opportunities.

Benefits & Culture

We offer tailored benefits including healthcare, retirement plans, paid volunteering days, and wellbeing initiatives. We are an equal opportunities employer, committed to diversity and inclusion, and accommodating various needs and beliefs.