Site Reliability Engineer (SRE) - ASE / iCloud

Apple Inc.; Bridge Creek (OK); On-site; USD 171,000 - 300,000; Full time

Benefits offered by this job

Medical & dental coverage

Retirement benefits

Employee stock programs

Educational expense reimbursement

Relocation assistance or sign-on

Job summary

Apple is seeking Site Reliability Engineers for the Edge Messaging SRE team to build and run services used by hundreds of millions of customers. You will tackle scale, availability, and security challenges across Linux systems and cloud environments.

Ideal candidates will have software development skills, proficiency in Java/Go/Python/Perl, and experience with Kubernetes, Nginx, Envoy, Prometheus, and Docker. On-call rotation and cross-team collaboration are part of the role.

Qualifications

• Experience building and running large-scale distributed systems.
• Experience managing services in public/private/hybrid cloud.
• Ability to deploy, support, and supervise service platforms and stacks.
• Excellent troubleshooting and problem-solving skills.
• Experience with scale testing, DR, and capacity planning.
• Automation-driven mindset to reduce manual toil.
• Ability to write code in Java/Go/Python/Perl.
• Comfort with configuration management tools.
• Strong Linux OS fundamentals and networking knowledge.

Responsibilities

• Deploy, support, and monitor services platforms and stacks.
• Use scale testing to measure and tune system performance.
• Enhance and deliver software to improve availability, scalability and security.
• Build and run systems infrastructure and applications via automation.
• Participate in periodic on-call duties.

Skills

Distributed systems

Cloud environments

Automation scripting

Programming (Java/Go/Python/Perl)

Linux systems

Kubernetes

Nginx

Envoy

Prometheus

Docker

Puppet/Chef/Ansible/Salt

Networking fundamentals

On-call duties

Education

BS in Computer Science or related field

Tools

Kubernetes

Nginx

Envoy

Prometheus

Docker

Puppet

Chef

Ansible

Salt

Job description

Posted Dec 19 2023 Weekly Hours 40 Role Number200527879

The Apple Service Engineering - Edge Messaging SRE team is looking for Site Reliability Engineers to build and run the services that hundreds of millions of customers use every day This team provides systems that are foundational for many of Apples services such as iCloud iMessage and FaceTime and more The best candidates will have Software Development skills and strong Linux Systems Cloud expertise Our customers count on us to provide extraordinary availability scalability and security for services that just work

Key Qualifications

• Strong sense of ownership customer service and integrity proven through clear communication
• Experience in managing and scaling distributed systems in a public private or hybrid cloud environment
• Experience with deploying supporting and supervising new and existing services platforms and application stacks
• Excellent troubleshooting and problem solving skills
• Experience with scale testing disaster recovery and capacity planning
• Passion for eliminating repetitive manual processes using automation to improve them through repeated iteration
• Confirmed ability to write programs using a high-level programming language like Java Go Python or Perl
• Proclivity towards efficient programming emphasizing improvement via complexity analysis
• Experience handling large numbers of diverse systems with configuration management systems like Puppet Chef Ansible or Salt
• Understanding of the Linux Operating System including Kernel Memory Process Threads Static Shared Libraries IPC Signals
• Experience with Kubernetes Nginx Envoy Prometheus andor Docker
• Understanding of standard networking protocols and components such as HTTP DNS ECMP TCPIP ICMP the OSI Model Subnetting and Load Balancing strategies

Description

The services that Apple and iCloud runs are massive Edge and Messaging comprise a set of platforms and products which are critical for both users and other Apple Services Operating at our scale across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges As an SRE @ Apple youll need to tackle these problems using data teamwork and your own expertise SREs @ Apple own the full infrastructure stack from device driver performance debugging to content delivery network traffic management our responsibilities are both broad and deep Systems are ran both directly on Linux and in the Cloud We run a mix of open source and internally developed tools for system configuration management provisioning software deployment and monitoring Youll learn these tools and have opportunities to improve them Our team is collaborative we work closely with the development teams we support to deliver the best results for Apple We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face Good ideas are heard and results are rewarded

RESPONSIBILITIES

• Deploy support and monitor new and existing services platforms and application stacks
• Use scale testing to measure tune and optimization system performance
• Enhance architect author and deliver software to improve the availability scalability and security of Apples internet services
• Build and run systems infrastructure and applications through automation
• Participate in periodic on-call duties

Education

BS in Computer Science or related field or equivalent employment

Pay Benefits

At Apple base pay is one part of our total compensation package and is determined within a range This provides the opportunity to progress as you grow and develop within a role The base pay range for this role is between $170700 and $300200 and your base pay will depend on your skills qualifications experience and locationApple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan

• Comprehensive medical and dental coverage
• retirement benefits
• a range of discounted products and free services
• reimbursement for certain educational expenses including tuition
• discretionary bonuses or commission payments as well as relocation

Note Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program