Site Reliability Engineer (Edge Services), Infrastructure Services

Apple Inc.; Denver (CO); On-site; USD 132,100 - 244,600; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Employee stock purchase plan

Job summary

Apple Inc. is seeking a proactive Site Reliability Engineer in Denver, Colorado, to drive sophisticated data-driven reliability frameworks. You will treat operations as a software problem, focusing on automation and observability, ensuring services are resilient and scalable.

Minimum qualifications include a solid understanding of networking, experience with Python or Go, and familiarity with monitoring suites like Prometheus. The role offers competitive salary ranges from $132,100 to $244,600, along with comprehensive benefits.

Qualifications

• Understanding of networking protocols like HTTP/2 and HTTP/3.
• Proven automation abilities using scripting languages.
• Experience in high-quality alerting configuration.

Responsibilities

• Design and implement observability strategies.
• Build and maintain self-healing systems.
• Identify and mitigate performance bottlenecks.

Skills

Linux internals and deep networking expertise

Automate tasks with Python or Go

Manage modern monitoring suites

Data Structures and Algorithms knowledge

Knowledge of SLIs, SLOs, Error Budgets

Tools

Prometheus

Grafana

Terraform

Kubernetes

Job description

Site Reliability Engineer (Edge Services), Infrastructure Services

Denver, Colorado, United States Software and Services

We are seeking a proactive Site Reliability Engineer to champion the evolution of our production ecosystems. In this role, you will help drive the vision for our visibility, moving beyond simple uptime metrics to build a sophisticated, data-driven reliability framework. You will play a pivotal role in ensuring our services are resilient, scalable, and observable, bridging the gap between complex distributed systems and seamless user experiences.

Description

As a key member of the SRE team, your mission is to treat operations as a software problem. You will focus on designing and implementing a next-generation observability and alerting strategy that prioritizes high-cardinality data and meaningful signals over noise. You will spend your time building "self-healing" systems, reducing toil through aggressive automation, and partnering with development teams to bake reliability into the CI/CD pipeline. Your goal is to move us toward a proactive stance where performance bottlenecks are identified and mitigated before they impact the customer.

Minimum Qualifications

• Understanding of Linux internals and deep networking expertise, including HTTP/2, HTTP/3 (QUIC), and HTTPS/TLS. You should be comfortable debugging protocol-level issues and optimizing traffic flow.
• Proven ability to automate repetitive tasks and complex workflows using Python or Go.
• Experience configuring and managing modern monitoring suites (e.g., Prometheus, Grafana, ClickHouse) with a focus on creating actionable, high-signal quality alerting.
• Grasp of Data Structures and Algorithms (DSA) to write efficient, performant code and troubleshoot complex system bottlenecks.
• Practical knowledge of SLIs, SLOs, Error Budgets, Release Management and Incident Management to drive engineering priorities.

Preferred Qualifications

• Experience managing cloud environments (AWS, GCP, or Azure) using Terraform, Ansible, or Pulumi.
• Hands‑on orchestration: scaling and securing containerized workloads via Kubernetes.
• A track record of leading "blameless post‑mortems" and using those insights to harden the system against future failures.
• Ability to consult with product teams on service design to improve long‑term maintainability.
• A proactive engineering mindset focused on shifting from "fixing things when they break" to "designing things so they don’t break" (or so they fail gracefully).
• Practical fluency in applying Generative AI tools within SRE and software engineering workflows — from accelerating observability query construction and alert design to building AI‑assisted debugging and triage capabilities that encode institutional knowledge into repeatable, context‑aware workflows — with the engineering rigour to validate, own, and iterate on AI‑assisted outputs in production‑adjacent contexts.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $132,100 and $244,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace. Learn about reasonable accommodations for job applicants.