Site Reliability Engineer, Sr. Site Reliability Engineer
Prove
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Benefits offered by this job
Job summary
Prove is seeking a Senior Site Reliability Engineer to join the Platform Engineering team. You will design, implement, and operate highly available systems on AWS, leveraging IaC, observability, and automation to maximize uptime and security.
As a remote US-based team member, you’ll partner with application engineers to drive reliability, performance, and incident response. The role requires 5+ years in SRE/Platform Engineering and hands-on cloud, Kubernetes, and programming experience.
Qualifications
- 5+ years in SRE/Platform Engineering or related field.
- Strong knowledge of observability and monitoring systems.
- Experience with Kubernetes and container orchestration.
- Proficiency with IaC tools (Terraform, Spacelift, Pulumi).
- Go and/or Python programming experience.
- Deep AWS cloud platform knowledge.
- Bachelor's degree in CS/Engineering or equivalent.
Responsibilities
- Lead observability design across infra and apps.
- Define metrics, logging, tracing, alerting for SLOs.
- Manage cloud infrastructure on AWS with IaC.
- Automate operational tasks to reduce toil.
- Participate in 24/7 on-call rotations for high availability.
- Drive post-incident reviews and preventative actions.
- Scale containers with metrics and apply best practices.
Skills
Education
Tools
Job description
United States (Remote)
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove's phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove's platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We're talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us - we work together and play together.
Prove has big plans, and we're excited about the future. If this sounds like the place for you - come join our team!
Title: Site Reliability Engineer, Senior Site Reliability Engineer
Reports To: Director, Platform Engineering
FLSA Status: Exempt
Location: US Remote
Job Summary
We are seeking Mid to Senior level Site Reliability Engineers to join our Platform Engineering team. In this role, you will be instrumental in designing, implementing, maintaining and deploying highly available complex, scalable and reliable systems leveraging automation, effective monitoring and infrastructure-as code. Working closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.
Key Responsibilities for Senior level
The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience.
Observability Leadership
- Design and implement comprehensive observability solutions across our infrastructure and within applications
- Establish metrics, logging, and tracing systems that enable quick identification and resolution of issues
- Create alerting thresholds and automated responses based on service level objectives (SLOs)
- Provide actionable insights into service to service communications
Infrastructure Management
- Design, build, and maintain scalable cloud infrastructure on AWS
- Implement infrastructure-as-code using tools such as Terraform
- Automate routine operational tasks to reduce toil and improve efficiency
- Ensure infrastructure security compliance and implement least-privilege access controls
- Design and implement infrastructure-as-code deployments for container based applications
- Scale containers based on custom metrics for applications and critical observability infrastructure
- Conduct thorough post-incident reviews and implement preventative measures
- Use observability data to perform root cause analysis and system improvements
- Participate in a 24/7 on call rotation to achieve 99.999% system availability.
Required Qualifications for Senior level
- 5+ years of experience in Site Reliability Engineering, Platform Engineering or equivalent experience. Software Engineering roles with a strong infrastructure and production engineering aspect also qualify.
- Expert knowledge of observability platforms and practices (OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack / Splunk, etc)
- Experience with Kubernetes and container orchestration
- Strong experience with infrastructure-as-code tools (Terraform, Spacelift, Pulumi)
- Proficiency in at least one programming language ( Go, Python )
- Deep understanding of cloud platforms, preferably AWS
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Key Responsibilities for Site Reliability Engineer
The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience.
Preferred Qualifications
- Experience with distributed systems and microservice architectures
- Experience working in a high compliance environment
- Hand-on experience instrumenting code with OpenTelemetry
- Familiarity with service mesh technologies
- Contributions to open-source projects
- Experience in the identity verification or financial technology industry
Optimize
- Improve new and existing systems by increasing reliability, performance, and scalability
- Automate routine operational tasks to reduce toil and improve efficiency
- Ensure infrastructure security compliance and implement least-privilege access controls
- Implement efficient infrastructure that balances rapid development and cost
- Embrace technological changes and development practices while maintaining reliability
Respond
- Participate in a 24/7 on-call rotation
- Conduct thorough post-incident reviews and implement preventative measures
- Use observability data to identify system improvements
Run
- Implement infrastructure as code in a myriad of high compliance development, production, and other environments
- Scale developer experiences by being the standard bearer of an opinionated platform approach
Required Qualifications
- 3+ years of experience in Site Reliability or Platform Engineering teams
- Deep understanding of cloud platforms, particularly AWS
- Strong experience with Kubernetes and container orchestration
- Experience withTerraform and infrastructure-as-code tools
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Preferred Qualifications
- Experience with distributed systems and microservice architectures
- Experience working in a high compliance environment
- Experience with holistic monitoring and alerting for developing platforms
- Skilled proficiency in at least one programming language (Go, Python)
Benefits & Perks for FTE Provers:
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family
- Emotional & Physical Wellness - Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office
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