Site Reliability Engineer (Senior Consultant, Engineering & Technical Services)

Fearless; Baltimore (MD); On-site; USD 114,844 - 183,752; Full time

Benefits offered by this job

Flexible schedules

100% medical coverage

401(k) with 4% match

Generous PTO including holidays

Pet insurance

Job summary

A leading digital integration consultancy is looking for a Site Reliability Engineer to enhance operational reliability and automation in federal systems. The role requires 7+ years' experience, strong skills in AWS, Kubernetes, and legacy systems, while supporting a GSA program. You will collaborate with cross-functional teams, ensuring system integrity and 99.5% uptime. Emphasis is placed on problem-solving, strategic engagement, and delivering high-quality solutions for mission-critical environments.

Qualifications

• 7+ years of experience in systems administration or operations support.
• Strong background in legacy systems and cloud infrastructure.
• Ability to maintain Public Trust clearance (U.S. citizenship required).

Responsibilities

• Provide application maintenance and production support.
• Diagnose and implement bug fixes and performance improvements.
• Collaborate with teams to ensure operational reliability.

Skills

Java

Python

JavaScript

PostgreSQL

AWS

Kubernetes

Docker

Ansible

Problem-solving

Troubleshooting

Education

Bachelor’s degree in Computer Science or related field

Tools

Git

JIRA

Confluence

Job description

Job Requirements

We are seeking a Site Reliability Engineer to support the Operations & Maintenance team on a GSA program that we are modernizing. This senior‑level role supports a mission‑critical federal system built on legacy Documentum in AWS and leads efforts to enhance automation, pipelines, system integration, and operational reliability. The engineer will also support integration and O&M activities related to AI‑enabled components. This position also supports operations of the production environments including observability and troubleshooting issues.

Your Responsibilities In This Role

• Provide application maintenance and production support for existing enterprise systems.
• Diagnose and implement bug fixes, patches, and performance improvements in production environments.
• Support legacy systems (including PostgreSQL, AWS, Kubernetes, Docker, Ansible; Documentum familiarity is a plus) until migration is complete.
• Collaborate with DevOps, system administrators, and security specialists to ensure 24/7 availability and 99.5% uptime targets are met.
• Analyze production issues, perform root cause analysis, and implement corrective actions.
• Contribute to release management by preparing release notes, coordinating deployments, and validating production changes.
• Maintain technical documentation, including system configurations, architecture diagrams, and change logs.
• Assist with migration planning and modernization activities, ensuring continuity between legacy and modernized environments.

The Impact You Will Create

For Fearless

• Fosters collaboration with cross‑functional teams by taking the initiative and driving conversations.
• Coach, mentor, and develop peers that elevate team capability and technical expertise using clear and persuasive communication of engineering solutions to both technical and non‑technical audiences.
• Earn the trust of your customer and teammates by delivering world‑class services.
• Drive accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence. Anticipate risks and implement proactive solutions to keep initiatives on track.
• Take ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
• Shape client engagement and intelligence‑gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.

For Our Customers

• Deliver expected outcomes relative to high‑quality code and maintainable systems.
• Offer and implement innovative solutions that include engineering best practices through new tools, frameworks, and methodologies.
• Lead and align stakeholders with product and project goals that advance customer satisfaction as well as Fearless’ objectives, strategy, and mission.
• Serve as a trusted advisor in your area of expertise.

Work Experience

Project Specific Qualifications

• 7+ years of relevant professional experience in systems administration, infrastructure engineering, or operations support.
• Bachelor’s degree or higher in Computer Science, Information Systems, or a related technical field.
• Ability to obtain and maintain a Public Trust clearance (U.S. citizenship required).
• Strong background in Java, Python, JavaScript, or similar enterprise application languages used in legacy systems.
• Experience with PostgreSQL databases (administration, integration, or troubleshooting).
• Knowledge of implementing cloud infrastructure (AWS preferred) and microservice patterns; Documentum experience is a plus.
• Experience managing network/compute/database infrastructure with infrastructure‑as‑code; Kubernetes or Ansible experience a plus.
• Familiarity with incident management and root cause analysis in production environments.
• Experience working in compliance‑driven environments with federal IT standards (NIST SP 800‑53, FedRAMP, RMF).
• Proficiency with source control (Git) and collaboration tools (JIRA, Confluence, etc.).
• Strong problem‑solving and troubleshooting skills; able to work independently in high‑pressure environments.
• Experience supporting test automation or CI/CD pipelines.

Skills And Qualifications We Require At Fearless

• Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision‑making.
• Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.

Physical Requirements

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in‑person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Benefits

Life at Fearless

We’re a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user‑friendly solutions that make tech work better—for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple

Being part of our purple culture means you are:

• Valued as a whole person—not just a job title.
• Matched with work that plays to your strengths and passions.
• Supported by coaches, not micromanagers.
• Given the autonomy and clarity to make decisions and drive impact.
• Part of a community that celebrates equity, curiosity, and innovation.
• Doing work that matters—every day.

Benefits At Fearless

For Full‑Time Team Members (Starting Day One)

• Flexible, life‑friendly schedules.
• 100% coverage for our medical HSA plan + HSA contributions.
• Dental & vision covered 100% for you and your dependents.
• Competitive premiums for HMO/PPO and dependent coverage.
• 401(k) with 4% match & immediate vesting.
• Paid Parental Leave and 12 weeks paid FMLA.
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave.
• Up to 15 days for Jury Duty and Bereavement Leave.
• Education, wellness, and tech allowances.
• Referral bonus: $6K–$12K for each successful referral.
• Pet insurance & discount plans.
• Employee Assistance Program (EAP).
• Legal support, life insurance, disability coverage.

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at [e-mail].

So, What’s Next?

Role

We’ve refined our hiring approach to make sure every team member is a great fit for Fearless—and that we’re a great fit for you, too. If there’s alignment, we’ll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

You’ll Connect With a Recruiter To

• Build rapport and get to know each other.
• Review your experience and skills.
• Talk through salary expectations and role details.
• Set expectations for the rest of the process.

Skills + Business Fit Interview

• Review findings from any technical assessments.
• Walk through situational and values‑based questions.
• Explore how your approach aligns with Fearless culture and project needs.

This Is Where We Dig Deeper To

• Review findings from any technical assessments.
• Walk through situational and values‑based questions.
• Explore how your approach aligns with Fearless culture and project needs.

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.

Compensation At Fearless

The Salary Range For This Position Is

• Minimum Salary: $114,844
• Salary Midpoint: $149,299
• Maximum Salary: $183,752
• Hiring Range for Role: $114,884 - $143,000

• This position is eligible for a discretionary bonus based on individual and company performance criteria.

Equal Employment Opportunity Statement

We’re proud to be an equal opportunity employer. At Fearless, we’re building a workplace that welcomes and respects everyone—across race, gender, age, religion, identity, background, and ability.