Site Reliability Engineer: Scale & Observability

Empower Retirement, LLC

Overland Park (KS)

Hybrid

USD 87,400 - 123,400

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision and life ins."
401(k) with company match
Tuition reimbursement
Paid time off & holidays

Job summary

Empower Retirement, LLC is seeking a Site Reliability Engineer to ensure reliability, scalability, and performance of its financial services platform. You will support production systems serving millions of customers, improve observability, and collaborate with development teams to maintain high availability in a regulated environment.

You will own operational excellence, participate in on-call rotations, drive postmortems, and implement preventive measures while advancing CI/CD and

Qualifications

  • Bachelor’s degree or equivalent in CS/IT.
  • 0 2–4 years in SRE/DevOps/Systems Eng.
  • Experience with AWS services and Kubernetes for production.
  • Terraform or CloudFormation for IaC.
  • Observability and incident response experience.
  • Understanding CI/CD with GitLab CI/Jenkins.
  • Networking fundamentals for high availability.
  • Familiarity with GitOps and on-call practices.
  • Strong problem-solving and eagerness to learn.

Responsibilities

  • Own operational excellence for assigned systems and services.
  • Participate in on-call rotations and incidents.
  • Lead postmortems and root cause analyses; implement preventive measures.
  • Establish service level indicators; monitor and alert in Kubernetes (EKS).
  • Build and maintain infrastructure as code across AWS environments.
  • Manage EKS clusters to support scalable, resilient apps.
  • Support releases with scalable, reliable services using GitOps and progressive delivery.
  • Maintain and improve CI/CD pipelines and automation to reduce toil.
  • Lead capacity planning for performance and reliability.
  • Document critical systems and mentor junior SREs.

Skills

On-call incident response
Root-cause analysis
Observability mindset
SRE practices
SLO/SLI knowledge
Networking fundamentals
Shell/Go/Python

Education

Bachelor's degree in CS/IT or equivalent

Tools

Terraform
CloudFormation
Docker
Kubernetes (EKS)
GitLab CI
Jenkins
Istio
Linkerd
Datadog
AppDynamics
New Relic
AWS (EKS, EC2, RDS, S3, VPC)

Job description

Empower Retirement, LLC is seeking a Site Reliability Engineer to ensure reliability, scalability, and performance of its financial services platform. You will support production systems serving millions of customers, improve observability, and collaborate with development teams to maintain high availability in a regulated environment.

You will own operational excellence, participate in on-call rotations, drive postmortems, and implement preventive measures while advancing CI/CD and

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