Site Reliability Engineer / Production Support Analyst

jobr.pro; Salt Lake City (UT); On-site; USD 56,000 - 58,000; Full time

Benefits offered by this job

Generous salary and annual increases

Flexible benefits package

Ongoing training and support

Valuable industry experience

Job summary

jobr.pro is seeking a Production Support Analyst based in South Jordan, UT. This position involves providing continuous support and monitoring for production systems to ensure operational reliability. Successful candidates will train at mthree Academy and gain valuable industry knowledge.

Applicants should hold a Bachelor's degree in computer science or a related field with a minimum GPA of 2.75. Excellent communication skills and the ability to troubleshoot analytically are essential.

Qualifications

• Bachelor's degree with GPA of 2.75 or higher.
• Ability to troubleshoot with analytical skills.
• Excellent English communication skills.

Responsibilities

• Provide continuous support for production systems.
• Handle incidents and ensure system reliability.

Skills

Analytical troubleshooting

Communication skills (English)

Basic Python programming

MySQL CRUD operations

Education

Bachelor's degree in computer science or related STEM subject

Job description

Location

South Jordan, UT (This role is on-site)

Salary

$56,000 – $58,000 USD

Overview

Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.

What you’ll do

Provision of continuous support and monitoring for production systems, handling incidents and ensuring system reliability.

Alumni Program Overview

1. Apply via this job advert.
2. Complete the assessment process.
3. Train at mthree Academy in an online class for 4-8 weeks.
4. Join a mthree client for 12-24 months with ongoing support and salary increases every 9 months.
5. Convert to permanent employee with the client at program end.

What you’ll learn at the mthree Academy

• Discussion of production support activity at a high level including ITIL, monitoring, DevOps, SRE, and disaster recovery.
• Common financial topics such as financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
• Basic programming in Python – user input, data structures, and flow of control.
• Using MySQL to perform CRUD operations on a relational database.

What you’ll need

• Bachelor’s degree in computer science or a related STEM subject.
• A GPA of 2.75 or higher.
• Ability to troubleshoot using an analytical approach.
• Excellent spoken and written English communication skills.
• The right to work in the United States without visa sponsorship.

What you’ll get

• Interactive training delivered by industry experts.
• A generous graduate salary and annual increases.
• A flexible benefits package.
• Ongoing training and support.
• Valuable industry experience, paving the way for a career in a high-demand niche.

Equal Employment Opportunity Statement

Applicants must be currently authorized to work in the United States on a full‑time basis. The company will not sponsor applicants for work visas.