Site Reliability Engineer - Platforms

Toyota North America; Plano (TX); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) with company match

Paid holidays and PTO

Job summary

Toyota Financial Services Technology Operations Center is hiring a Site Reliability Engineer (SRE) - Platforms to ensure the availability, performance and reliability of enterprise services. You will manage OS across Linux, Windows and cloud-based infrastructure, design observability, and drive automation.

This role requires hands-on experience with patch management, scripting, and incident response. You will collaborate across teams and participate in on-call rotations to maintain service

Qualifications

• Bachelor’s degree in IT or related field.
• Solid understanding of SRE concepts: SLIs, SLOs, error budgets, incident response.
• Hands-on experience managing RHEL, Amazon Linux, and/or Windows Server in production environments.
• Experience with patch management tools and processes (Red Hat Satellite, AWS SSM Patch Manager, WSUS, Ansible).
• Familiarity with monitoring/observability tools (e.g., Dynatrace, CloudWatch).
• Experience with backup solutions like Cohesity, AWS Backups and restore testing practices.
• Scripting proficiency in Bash, Python, PowerShell; familiarity with Terraform/Ansible.
• Strong troubleshooting, technical documentation and runbooks.

Responsibilities

• Manage and maintain OS across RHEL, Amazon Linux, and Windows Server environments.
• Perform OS-level configuration, hardening, and lifecycle management.
• Manage access, permissions, file systems, storage, networking, and core OS services.
• Coordinate with teams for maintenance and change management processes.
• Build/Update, own and maintain patch management lifecycle.
• Maintain tooling and workflows for patch scheduling, compliance reporting, remediation.
• Define and maintain alerting thresholds, dashboards, and runbooks for observability.
• Triage incidents and drive faster resolution.

Skills

SRE concepts

RHEL/Amazon Linux

Windows Server

Patch management

Monitoring/observability

Backup solutions

Scripting (Bash, Python, PowerShell)

Automation tools (Ansible, Terraform)

Incident response

Documentation

SLIs/SLOs

Education

Bachelor’s degree in information technology or related field

Tools

Red Hat Satellite

AWS SSM

WSUS

Ansible

Terraform

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We’re Looking For

The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated Site Reliability Engineer (SRE) - Platforms.

The SRE – Platforms reports to the Manager of the SRE Department.

In this role, you will apply software engineering principles to ensure the availability, performance and stability of TFS’s enterprise platforms and infrastructure services.

You will play a key role in maintaining and modernizing our Infrastructure Platforms including AWS Cloud Platform, Core Operating Platforms like Linux, Windows.

What You’ll Be Doing

• Manage and maintain operating systems across Red Hybrid Linux (RHEL), Amazon Linux, and Windows Server environments
• Perform OS-level configuration, hardening, and lifecycle management following industry best practices and organizational security standards
• Manage user access, permissions, file systems, storage, networking, and core OS services across platforms
• Coordinate with relevant teams for maintenance and change management processes as needed.
• Build/Update, own and maintain the end-to-end patch management lifecycle across all supported operating systems
• Maintain tooling and workflows for automated patch scheduling, compliance reporting, and remediation tracking
• Ensure patch compliance targets are consistently met and documented
• Work with tools such as Red Hat Satellite, AWS Systems Manager (SSM), WSUS, Ansible, or similar patch management platforms
• Design and maintain observability setups including metrics, logging, and alerting for all managed systems
• Ensure all systems are instrumented with appropriate monitoring agents and are integrated into centralized observability platforms.
• Define and maintain meaningful alerting thresholds, dashboards, and runbooks to provide operational visibility
• Proactively identify gaps in monitoring coverage and address them before they impact reliability
• Participate in incident triage and use observability data to drive faster resolution
• Manage and maintain backup and restore solutions such as Cohesity, AWS backups for operating systems and critical data
• Regularly test and validate restore procedures to ensure reliability and meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
• Document backup policies, schedules, and recovery procedures
• Identify and remediate failures in backup jobs and ensure alerts are in place for backup health monitoring
• Write and maintain scripts and automation workflows to reduce manual toil and streamline operational tasks (e.g., provisioning, configuration management, log rotation, disk cleanup, service restarts)
• Develop and implement self-healing mechanisms for common, well-understood system issues such as service crashes, disk space alerts, memory pressure, and connectivity failures
• Use tools such as Bash, Python, PowerShell, Ansible, or Terraform to automate repeatable operational workflows
• Contribute to internal automation libraries and maintain version-controlled infrastructure code
• Troubleshoot complex production issues and implement permanent fixes to improve reliability.
• Build and Maintain components required to Automate operational workflows and reduce toil using Python or equivalent scripting language.
• Participate in capacity planning, disaster recovery, and business continuity exercises.
• Define and manage SLIs/SLOs, health checks, and automated remediation processes
• Collaborate across teams to ensure service reliability, deployment hygiene, and operational readiness
• Work on Incident Postmortems and coordinate to implement required fixes to avoid repetitive incidents.
• Participate in on-call rotations, Major Incident Restoration.

What You Bring

• Bachelor’s degree in information technology or related field.
• Solid understanding of SRE concepts: SLIs, SLOs, error budgets, incident response.
• Hands-on experience managing RHEL, Amazon Linux, and/or Windows Server in production environments
• Solid understanding of Linux/Windows system administration fundamentals (file systems, networking, processes, services, permissions)
• Experience with patch management tools and processes (e.g., Red Hat Satellite, AWS SSM Patch Manager, WSUS, Ansible)
• Familiarity with monitoring and observability tools such as Dynatrace, CloudWatch etc.
• Experience with backup solutions like Cohesity, AWS Backups and restore testing practices.
• Scripting proficiency in one or more of: Bash, Python, PowerShell
• Understanding of automation frameworks such as Ansible or similar configuration management tools
• Good troubleshooting and root cause analysis skills
• Ability to write clear technical documentation and runbooks
• Strong understanding of SRE principles (SLIs/SLOs, error budgets, observability, toil reduction).

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [e-mail].