Site Reliability Engineer - Backup Infrastructure

TCC Toyota Motor Credit Corporation Company; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Toyota Financial Services is seeking a Senior Site Reliability Engineer (SRE) focused on Backup Infrastructure in Plano, TX. You will ensure reliability, availability, and performance of enterprise backup ecosystems, and automate backup workflows for efficiency.

You will own daily backup/restores, design observability, generate audit reports, and contribute to disaster recovery planning. Strong scripting, SRE knowledge, and 5+ years of relevant experience are required.

Qualifications

• Bachelor's degree in information technology, computer science, or related field.
• 5+ years managing enterprise backup infrastructure in production environments including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
• 5+ years of experience ensuring reliability, availability, and operational health of daily backups and restores.
• 4+ years of experience with backup, restore, and recovery testing practices, including validation of RPO and RTO targets.
• 3+ years of experience with observability/monitoring tools such as Dynatrace, CloudWatch, or equivalent platforms.
• 3+ years of scripting proficiency in Bash, Python, or PowerShell for automation.
• 3+ years of experience building automation for backup, restore, reporting, or operational workflows.
• 4+ years of strong troubleshooting and root cause analysis skills for backup failures and restore issues.
• 3+ years understanding of SRE principles including SLIs, SLOs, error budgets, toil reduction, and incident response.
• 3+ years experience generating operational, compliance, and audit reports.
• 2+ years working knowledge of database backup/restore for Oracle, SQL Server, PostgreSQL.
• 2+ years with automation/configuration management tools such as Ansible.
• Certifications in AWS, backup technologies, or observability tools.

Responsibilities

• Manage and maintain enterprise backup infrastructure including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
• Ensure backup infrastructure is reliable and performant, with direct ownership of the reliability of daily backups and restores.
• Build and maintain automation to improve backup and restore workflows, increase efficiency, and improve developer experience.
• Design and implement observability and alerting in tools such as Dynatrace to proactively detect backup issues and failures.
• Generate automated reports for auditing, compliance, and operational visibility.
• Troubleshoot complex production issues related to backup failures and implement durable fixes to improve reliability.
• Participate in capacity planning, restore testing, disaster recovery, and business continuity exercises.
• Define and manage SLIs/SLOs, health checks, and automated remediation processes for backup services.
• Collaborate across infrastructure, engineering, and operations teams to ensure service reliability and operational readiness.
• Support incident response, postmortems, and follow-up action items to reduce recurring issues.
• Participate in on-call rotations and major incident restoration as needed.

Skills

SRE principles

Incident response

Root cause analysis

Automation scripting

Observability

Backup & restore

Backup infrastructure

DR planning

Education

Bachelor's degree in information technology or related field

Tools

Dynatrace

CloudWatch

NetBackup

Cohesity

AWS

Ansible

Job description

Overview

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated Senior Site Reliability Engineer (SRE) - Backup Infrastructure. In this role, you will apply software engineering principles to ensure the reliability, availability, and performance of enterprise backup infrastructure. You will play a key role in maintaining, modernizing, and automating backup ecosystems, ensuring that daily backups and restores meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

What you’ll be doing

• Manage and maintain enterprise backup infrastructure including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
• Ensure backup infrastructure is reliable and performant, with direct ownership of the reliability of daily backups and restores.
• Build and maintain automation to improve backup and restore workflows, increase efficiency, and improve developer experience.
• Design and implement observability and alerting in tools such as Dynatrace to proactively detect backup issues and failures.
• Generate automated reports for auditing, compliance, and operational visibility.
• Troubleshoot complex production issues related to backup failures and implement durable fixes to improve reliability.
• Participate in capacity planning, restore testing, disaster recovery, and business continuity exercises.
• Define and manage SLIs/SLOs, health checks, and automated remediation processes for backup services.
• Collaborate across infrastructure, engineering, and operations teams to ensure service reliability and operational readiness.
• Support incident response, postmortems, and follow-up action items to reduce recurring issues.
• Participate in on-call rotations and major incident restoration as needed.

What you bring

• Bachelor’s degree in information technology, computer science, or related field.
• 5+ years of hands‑on experience managing enterprise backup infrastructure in production environments, including AWS Backups, NetBackup, Cohesity, and native database backup solutions .
• 5+yearsof experience ensuring reliability, availability, and operational health of daily backups and restores.
• 4+ years of experience with backup, restore, and recovery testing practices, including validation of RPO and RTO targets.
• 3+ years of experience with observability and monitoring tools such as Dynatrace, CloudWatch, or equivalent platforms to configure alerting and health checks.
• 3+ years of scripting proficiency in one or more of the following: Bash, Python, or PowerShell for automation and operational efficiency.
• 3+ years of experience building automation for backup, restore, reporting, or operational workflows to reduce toil and improve efficiency.
• 4+ years of strong troubleshooting and root cause analysis skills for identifying and resolving backup failures, restore issues, and operational gaps.
• 3+ years of experience understanding of SRE principles including SLIs, SLOs, error budgets, observability, toil reduction, and incident response.
• 3+ years of experience generating operational, compliance, and audit reports, with the ability to automate report creation and delivery.
• 2+ years of working knowledge of database backup and restore operations for enterprise platforms such as Oracle, SQL Server, PostgreSQL, or similar systems.
• 2+ years of experience with automation or configuration management frameworks such as Ansible or similar tooling.
• 2+ years of experience documenting runbooks, standards, procedures, and recovery processes clearly for operational use.
• Added bonus if you have Experience with AWS, Linux, and Windows environments in production.
• Familiarity with database backup and restore operations for Oracle, SQL Server, PostgreSQL, or similar platforms.
• Exposure to incident management, problem management, and reliability engineering practices.
• Certifications in AWS, backup technologies, or observability tools.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career, as well as tuition reimbursement Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable) Comprehensive health care and wellness plans for your entire family Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable) Paid holidays and paid time off Referral services related to prenatal services, adoption, childcare, schools and more Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) Relocation assistance (if applicable)

Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [e-mail]. At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s life better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.