Senior Site Reliability Engineer, Payments - USDS

TikTok; San Jose (CA); On-site; USD 187,040 - 359,720; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Paid holidays and sick days

Job summary

A leading social media company in San Jose is seeking a professional to join their Global Payment team. The ideal candidate will have expertise in system design and large-scale distributed systems, with strong problem-solving and communication skills. Responsibilities include supporting services from design to execution, ensuring system health, and improving reliability through automation. This role offers a competitive salary range of $187,040 - $359,720 annually, alongside comprehensive benefits including insurance and paid time off.

Qualifications

• Experience in one or more programming languages such as Go, Java, C++, Python.
• Expertise in designing and troubleshooting large-scale distributed systems.
• Ability to debug, optimize code, and automate routine tasks.

Responsibilities

• Engage in the lifecycle of services from design through operation and refinement.
• Support services through capacity planning and launch reviews.
• Measure and monitor service availability and overall system health.

Skills

Problem-solving

Analytical thinking

Attention to detail

Communication

Collaboration

Education

BS or MS degree in Computer Science, Electrical Engineering, or related areas

Tools

Go

Java

C++

Python

Job description

Responsibilities

Team Intro:
The Global Payment team of the US Tech Service department of TikTok provides all-round payment solutions for the company's USA products, overseas commercialization, and the company's overseas travel and procurement, including channel access, product order design, user interaction, capital management, tax and exchange optimization, and settlement Reconciliation and so on. In this role, you'll have the opportunity to develop and manage the complex challenges of scale with your expertise in large-scale system design.

• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
• Support services before they go live through activities such as capacity planning and launch reviews.
• Support and maintain services by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.

Qualifications

Minimum Qualifications:

• BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.
• Experience in one or more programming languages such as Go, Java, C++, Python etc.
• Good problem-solving, analytical thinking capabilities and exceptional attention to details.
• Good communication and collaboration skills.

Preferred Qualifications:

• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
• Ability to debug, optimize code, and automate routine tasks.
• Proficiency working with algorithms, data structures and production troubleshooting.
• Expertise in problem solving and analyzing global scale distributed systems.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

For Pay Transparency Compensation Description (Annually)

The base salary range for this position in the selected city is $187040 - $359720 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.