Site Reliability Engineer (Middle)

Agileengine; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a skilled Site Reliability Engineer to operate and support their AWS infrastructure. The role involves managing CI/CD pipelines, collaborating with teams, and ensuring compliance with regulations. Ideal candidates will have experience in DevOps and a proactive mindset. This position offers remote work flexibility and opportunities for professional growth.

Benefits

Remote work

Legal presence in India

Competitive Compensation

Innovative Projects

Qualifications

• 3+ years of experience in SRE, DevOps, or infrastructure roles.
• Upper-intermediate English level.

Responsibilities

• Operate and support AWS cloud infrastructure.
• Manage infrastructure as code using Terraform.
• Participate in incident detection and resolution.

Skills

Communication

Collaboration

Proactive Mindset

Tools

Terraform

GitLab

Docker

Kubernetes

Shell/Bash

Job description

What you will do

• Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security);
• Support deployments across staging and production environments;
• Maintain and improve CI/CD pipelines using GitLab;
• Manage infrastructure as code using Terraform;
• Configure and manage containerized workloads with Docker and Kubernetes;
• Support customer-facing EHR integrations;
• VPN tunnel setup and troubleshooting;
• SFTP configuration (AWS Transfer Family);
• Assistance in Mirth-to-IRIS migrations (training will be provided);
• Participate in incident detection, diagnosis, resolution, and post-mortem processes;
• Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront);
• Collaborate closely with software engineering, QA, and DevOps teams;
• Participate in on-call rotation with a global team;
• Ensure all infrastructure activities comply with HIPAA and GDPR regulations;

Must haves

• 3+ years of experience in SRE, DevOps, or infrastructure roles;
• Experience working with AWS-based infrastructure and related services;
• Strong understanding of VPN tunneling, SFTP configuration, and basic networking;
• Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes;
• Familiarity with scripting languages (e.g., Shell/Bash);
• Excellent communication and collaboration skills within distributed teams;
• Proactive mindset with a sense of ownership and accountability;
• Comfortable participating in incident response and alerting systems;
• Willingness to collaborate with customer IT contacts for EHR integration tasks;
• Solid foundation and willingness to grow in technical depth;
• This position requires working a Panama schedule with 8-hour shifts daily. On-call duties are expected 2-3 days per week, which includes being on call every other weekend;
• Upper-intermediate English level.

Nice to haves

• Familiarity with Mirth and IRIS (standard EHR platforms);
• Experience with tools like Bitbucket, Codefresh, or Ansible;
• Familiarity with Python for scripting;
• Background in healthcare, life sciences, or other regulated industries;
• Exposure to infrastructure security best practices.

The benefits of joining us

• Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts.
• Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations.
• Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness.
• Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups.

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