Site Reliability Engineer, Customer Security

Coalition Inc; United States; Remote; USD 108,000 - 164,000; Full time

Job summary

An innovative firm is seeking a Site Reliability Engineer to enhance its cloud infrastructure and ensure system reliability. This role involves collaborating with cross-functional teams to design and implement robust cloud solutions, focusing on automation and performance optimization. Ideal candidates will have a strong background in AWS, infrastructure as code, and containerization. Join a dynamic environment where your contributions will directly impact the safety and efficiency of digital operations, and work with cutting-edge technologies to solve complex challenges. This is a fantastic opportunity for those looking to make a real difference in the tech landscape.

Benefits

100% medical, dental and vision coverage

Flexible PTO policy

Annual home office stipend

Mental & physical health wellness programs

Competitive compensation and opportunity for advancement

Qualifications

• 3+ years in SRE/DevOps/Cloud engineering or Software Development.
• Strong understanding of AWS services and scalable infrastructure.

Responsibilities

• Design and manage cloud solutions for performance and efficiency.
• Automate infrastructure and optimize cloud resources.

Skills

AWS Services

Infrastructure as Code (IaC)

Containerization

CI/CD Pipelines

Problem-Solving Skills

Education

Bachelor's Degree in Computer Science

Master's Degree in Computer Science

Tools

Terraform

Kubernetes

GitHub Actions

Job description

Site Reliability Engineer, Customer Security

Site Reliability | Any location, United States

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

Are you passionate about creating and maintaining scalable, reliable, and secure cloud infrastructure? As a Site Reliability Engineer at Coalition, you'll play a pivotal role in ensuring the performance, availability, and efficiency of our cloud-based systems. Working closely with cross-functional teams, you’ll design, implement, and manage robust cloud solutions that drive our mission to protect the unprotected.

This role offers the opportunity to work on impactful projects such as automating infrastructure, building developer-friendly platforms and paved roads, optimizing cloud resources, improving system observability, and driving operational excellence across the organization. You will also participate in a low-volume on-call rotation to ensure our systems remain highly reliable and available.

In this role, you'll focus on isolating, trapping, and responding to the inevitability of system failure, developing strategies for continuous monitoring and analysis to minimize downtime and reduce the need for manual intervention. Our core platform is primarily built in Python, with some services written in Java and Go. We take a pragmatic approach to technology, using the right tools for the job and designing systems to scale and evolve as we grow.

This role is a great fit for software engineers looking to transition into SRE or for experienced SREs eager to work in a dynamic environment solving challenging technical problems. If you thrive on solving complex problems, working with cutting-edge technologies, and making systems resilient, we’d love to hear from you!

Responsibilities

• 3+ years of experience in SRE/DevOps/Cloud engineering or Software Development roles in a full stack engineering environment
• Strong understanding of AWS services (e.g., EC2, S3, RDS, Lambda, VPC, etc.) and best practices for building scalable, secure, and cost-effective infrastructure.
• Hands-on experience with IaC tools like Terraform, CloudFormation, or CDK to automate cloud infrastructure deployment and management.
• Must have experience working with containerization and orchestration tools such as ECS, Kubernetes etc
• Experience working with fault tolerant services and the iterative development of highly-available systems
• Exposure to full-stack monitoring from system level metrics to SLOs, failure-based testing approaches, and monitoring strategies
• Understanding of CI/CD pipelines to accelerate deployments and improve both security and auditability (e.g. Github Actions, Jenkins, Travis, or CircleCI)
• Experience soliciting systems requirements, designing, and implementing new platform components leveraging infrastructure or SaaS services
• Some knowledge of software engineering design patterns, agile development, and architecture principles
• Strong analytical and problem-solving skills, with experience in debugging and resolving infrastructure or application issues.
• Ability to work closely with cross-functional teams, effectively communicate complex ideas, and advocate for best practices.
• Bachelor’s or Master’s degree in Computer Science, related field, or equivalent experience

Bonus Skills

• Experience working with Hashicorp Nomad and/or Vault
• Experience in Go or Python, writing libraries and tooling
• Familiarity with cloud networking concepts (e.g., VPC, DNS, Load Balancers, NAT) and cloud security principles, including IAM, role-based access control, and encryption.
• Exposure to Kafka or other event streaming platforms

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $108,000/year in our lowest geographic market up to $163,900/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement

Why Coalition?

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [e-mail]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.