Site Reliability Engineer: IT Automation & Cloud Infra

IBM; Rochester (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

IBM is seeking an IT Administrator early in their career with an interest in Site Reliability Engineering (SRE) to support enterprise IT systems, including servers, VMs, and cloud environments. You will contribute to automation, performance improvements, and incident response while collaborating with cross‑functional teams.

The role emphasizes hands‑on systems management, reliability engineering practices, and documentation of configurations and metrics to drive service delivery excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).
• Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.
• Familiarity with scripting languages (e.g., Python, Bash).
• Familiarity with automation tools like Ansible.
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).
• Understanding of cloud networking (IBM Cloud, AWS, Azure).
• Interest in SRE principles such as automation, observability, and fault tolerance.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery

Skills

Analytical thinking

Communication

Collaboration

Problem solving

Education

Master's Degree

Tools

Ansible

Wireshark

SolarWinds

Grafana

Netbox

Git

Job description

IBM is seeking an IT Administrator early in their career with an interest in Site Reliability Engineering (SRE) to support enterprise IT systems, including servers, VMs, and cloud environments. You will contribute to automation, performance improvements, and incident response while collaborating with cross‑functional teams.

The role emphasizes hands‑on systems management, reliability engineering practices, and documentation of configurations and metrics to drive service delivery excellence.