Site Reliability Engineer II

InComm Payments; Atlanta (GA); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative payments technology company is seeking a skilled Site Reliability Engineer to tackle complex infrastructure challenges. In this dynamic role, you'll collaborate with cross-functional teams to develop solutions that enhance the efficiency of production applications and systems. Your expertise in high-level programming languages, AWS, and Linux administration will be pivotal in troubleshooting issues and implementing automation. Join a forward-thinking firm that values innovation and offers a collaborative environment where your contributions will significantly impact operational success. This is an exciting opportunity to grow your career in a fast-paced, supportive setting.

Benefits

Employee Referral Bonus Program

Flexible Work Hours

Health Insurance

Retirement Plan

Professional Development Opportunities

Remote Work Options

Paid Time Off

Wellness Programs

Team Building Activities

Diversity and Inclusion Initiatives

Qualifications

• 5+ years of experience in software development and technical support.
• Proficiency in high-level languages like Go, Java, Python, or C++.
• Sound knowledge of AWS ecosystem and Linux systems administration.

Responsibilities

• Develop solutions for supporting production applications and systems.
• Collaborate with teams to identify and solve operational issues.
• Manage and maintain monitoring, logging, and alerting systems.

Skills

Software Development

Technical Support

Problem Solving

Collaboration

Linux Administration

AWS Ecosystem

SQL Queries

High-Level Programming (Go, Java, Python, C++)

Education

Bachelor’s Degree in Computer Science

Equivalent Experience

Tools

AWS

SQL

Linux

PL/SQL

Excel

Job description

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

About This Opportunity

Are you passionate about solving complex infrastructure and application issues? We are looking for a skilled Site Reliability Engineer to develop solutions that support our production applications and systems. You'll collaborate with cross-functional teams to identify and resolve operational challenges, ensuring smooth and efficient operations.

In this role, you'll manage and maintain our monitoring, logging, and alerting systems, and implement automation to boost efficiency and reduce manual processes. Your expertise will be crucial in troubleshooting and resolving intricate issues, making a significant impact on our operational success. Proficiency in understanding software applications, diagnosing customer issues, providing swift resolutions, and developing preventive strategies is required.

Responsibilities

· Develop solutions for supporting production applications and support systems.

· Collaborate with cross-functional teams to identify and solve operational issues.

· Troubleshoot and resolve complex infrastructure and application issues.

· Manage and maintain monitoring, logging, and alerting systems.

· Implement automation to increase efficiency and reduce manual processes.

Qualifications

· Bachelor’s degree in Computer Science, Engineering (or equivalent experience)

· 5+ years of experience in software development and technical support and/or Operations or similar roles

· Proficiency in some of the high-level languages, like Go, Java, Python, or C++

· Familiarity with writing SQL Queries

· Sound knowledge of AWS ecosystem

· Solid understanding of Linux systems administration and networking

· Exceptional analytical and problem-solving skills

· Familiarity with Relational Databases and PL/SQL, Excel or similar tools

· Strong communication and collaboration skills

· Comfortable working in a fast-paced, dynamic environment

· Willingness to participate in on-call rotation for 24/7 support

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program-Tier III

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