Site Reliability Engineer ELH - OneIT - Poughkeepsie, NY

IBM; City of Poughkeepsie (NY); On-site; USD 101,000 - 151,000; Full time

Job summary

IBM in Poughkeepsie, NY seeks an Entry Level IBM Z Systems Programmer to join the Z Development & Infrastructure Hosting team supporting mission‑critical z/OS environments.

You will assist with installation, configuration, maintenance, and support of the IBM Z infrastructure, while upgrading and testing z/OS and contributing to automation efforts. This role emphasizes collaboration with cross‑functional teams and hands‑on learning.

Qualifications

• Bachelor's degree in a related technical field is required.
• Basic understanding of OS, networking, and enterprise computing concepts.
• Knowledge of scripting languages such as REXX, Python, Java, C/C++.
• Strong analytical, troubleshooting and problem‑solving skills.
• Able to work independently and in a team.
• Excellent written and verbal communication skills.
• Willing to learn emerging technologies and enterprise platforms.

Responsibilities

• Assist with installation, configuration, maintenance, and support of IBM Z infrastructure.
• Support z/OS maintenance activities including upgrades and testing.
• Monitor system performance and availability for reliable operations.
• Participate in incident resolution and root cause analysis.
• Support storage, networking, security, and middleware teams.
• Develop automation using scripting and IBM tools.
• Assist in system documentation and technical standards.
• Participate in modernization and automation projects.
• Collaborate with development, engineering, and operations teams.
• Learn IBM Z technologies through mentoring and hands‑on experience.

Skills

Operating systems

Networking

Scripting

Troubleshooting

Communication

Team collaboration

Willingness to learn

Analytical thinking

Problem solving

Mentoring

Education

Bachelor's degree

Master's degree (preferred)

Tools

JCL

TSO/ISPF

SDSF

RACF

VTAM/TCPIP

System automation

Job description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?

Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT an Entry-Level IBM Z Systems Programmer, you will be a member of the IBM Z Development & Infrastructure Hosting team, supporting mission-critical z/OS environments used by IBM development organizations and strategic business initiatives.

Key responsibilities include:

• Assist with the installation, configuration, maintenance, and support of IBM Z infrastructure.
• Support z/OS operating system maintenance activities, including upgrades, service implementation, and testing.
• Monitor system performance and availability to ensure reliable and efficient operations.
• Participate in incident resolution, root cause analysis, and problem management activities.
• Support storage, networking, security, and middleware teams in maintaining a stable IBM Z environment.
• Develop automation and operational efficiencies using scripting and IBM tools.
• Assist in system documentation, operational procedures, and technical standards.
• Participate in infrastructure projects involving modernization, automation, and platform enhancements.
• Collaborate with development, engineering, and operations teams across IBM.
• Learn and apply IBM Z technologies through mentoring, training, and hands‑on experience.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field.
• Basic understanding of operating systems, networking, and enterprise computing concepts.
• Knowledge of programming or scripting languages such as REXX, Python, Java, C/C++, or similar.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Ability to work effectively both independently and within a team environment.
• Strong written and verbal communication skills.
• Demonstrated willingness to learn emerging technologies and enterprise infrastructure platforms.

Preferred technical and professional experience

• Exposure to IBM Z, z/OS, Linux on IBM Z, or mainframe technologies through coursework, internships, labs, or personal projects.
• Familiarity with JCL, TSO/ISPF, SDSF, RACF, VTAM/TCPIP, or system automation concepts.
• Experience with automation, scripting, or DevOps methodologies.
• Understanding of infrastructure hosting, cloud technologies, or enterprise systems management.
• Experience with Git, GitHub, Agile methodologies, or CI/CD pipelines.
• Relevant industry certifications or technical training.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro‑rated for those who start working during the calendar year.

Site Reliability Engineer ELH - OneIT - Poughkeepsie, NY

Projected Minimum Salary per year

100,800.00

Projected Maximum Salary per year

151,200.00

Company (0147) International Business Machines Corporation

Position type

Entry Level

No Travel

Shift

General (daytime)