Site Reliability Engineer, Edge Services - USDS

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 136,800 - 359,720; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Paid sick days

Paid Personal Time

Job summary

TikTok USDS Joint Venture is looking for a Site Reliability Engineer in San Jose to ensure the reliability and performance of its CDN services. Candidates should have a bachelor's degree and at least 2 years of experience in relevant fields, including CDN performance and networking technologies.

The role involves architecting and implementing solutions, monitoring data quality, and participating in operations to address performance issues. The compensation for this position ranges from $136,800 to $359,720 annually, along with a variety of benefits.

Qualifications

• 2+ years of experience in a related field.
• Experience in CDN performance and traffic engineering, network solutions, or site reliability.
• Strong analytical skills and problem-solving in fast-paced environments.

Responsibilities

• Architect and implement solutions for customers to use TikTok's CDN.
• Analyze, design, and implement system-level solutions to improve performance.
• Monitor data quality and implement alerting systems.

Skills

CDN performance and traffic engineering

Networking technologies (TCP/IP, BGP, DNS)

Programming (Java, C++, Go, Shell, Python)

Analytical skills

Self-driven

Education

Bachelor's degree in Computer Engineering, Computer Science or related fields

Job description

Responsibilities

CDN Site Reliability Engineering combines software and network engineering with system operations to build and run large-scale, massively distributed infrastructure. Our Edge SREs ensure infrastructure services are reliable, fault‑tolerant, efficiently scalable and cost‑effective. We dive deep into the stack, including network, OS, and applications, to quickly resolve complex functional and performance issues.

• Architect and implement solutions that enable both internal and external customers to harness the power of TikTok’s content delivery network.
• Contribute to data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.
• Data monitoring and alerting, data quality assurance and anomaly detection.
• Document team processes and policies, including methods of engagement and SLOs.
• Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.
• Implement monitoring and alerting to improve issue detection and response.
• Work in a fast‑paced environment. Participate in technical operations and rotations in response to performance and reliability issues.

Qualifications

Minimum Qualifications

• Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields, or equivalent experience.
• 2+ years working experience in the field of CDN performance and traffic engineering, network solution architecting or network‑focused site reliability engineering roles.
• Experience in networking technologies such as TCP/IP, BGP, DNS, etc. in a carrier‑grade environment. Past experience with CDN technologies.
• 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
• Strong analytical skills and the ability to solve real‑world problems in a fast moving environment.

Preferred Qualifications

• Experience in operating in a multi‑CDN environment.
• Understanding of IPv6 and IPv4‑IPv6 coexistence technologies.
• Self‑driven and capable of working with ambiguity and moving projects from concept to delivery.
• Experience in designing, analyzing and building automation and tools for large scale systems.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

Compensation Description (Annually): The base salary range for this position in the selected city is $136800 - $359720 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.