Site Reliability Engineer, Product - USDS

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 122,574 - 259,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability coverage

10 paid holidays per year

17 days of Paid Personal Time annually

Job summary

TikTok USDS Joint Venture in San Jose, California is seeking a skilled professional to manage and optimize large-scale distributed systems. The role requires a Bachelor's degree in Computer Science and at least 2 years of relevant experience, along with strong problem-solving and communication skills.

Compensation ranges from $122,574 to $259,200 annually, accompanied by benefits including medical, dental, vision insurance, and a 401(k) plan with company match. Employees also enjoy paid holidays and personal time.

Qualifications

• 2+ years experience in deploying and administering large-scale distributed systems.
• Strong understanding of Unix/Linux operating systems internals.
• Experience in one or more programming languages like C, C++, Java, or Python.

Responsibilities

• Gain a solid understanding of the various components of TikTok.
• Maintain services to meet SLAs and SLOs.
• Provide user support and incident response.

Skills

Unix/Linux administration

Networking (TCP/IP, routing)

Programming languages (C, C++, Java, Python, etc.)

Code debugging and optimization

Large-scale distributed systems

Problem solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Docker

Nginx

OpenStack

Hadoop

Spark

Kafka

Job description

Responsibilities

• Gain a solid understanding of the various components and services that power the TikTok experience
• Maintain services to meet service‑level‑agreements (SLAs) and service‑level‑objectives (SLOs) by measuring and monitoring availability, performance, and overall system health
• Participate as part of a global team to support site‑up issues to ensure that services are reliable, fault‑tolerant, efficiently scalable and cost‑effective
• Scale systems sustainability through mechanisms such as automation; evolve systems reliability, efficiency, and velocity by pushing for changes
• Provide user support, incident responses and postmortems

Qualifications

• Bachelor's or above degree in Computer Science or a related technical discipline with 2+ years experience in the deployment and administration of large‑scale distributed systems. This role is open to graduates.
• Strong understanding of Unix/Linux operating systems internals and administration, networking (e.g. TCP/IP, routing, network topologies and hardware), storage systems, and database systems
• Experience in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript
• Experience in debugging and optimizing code and automate routine tasks
• Experience in development, testing, deployment and administration of one or more of the following types of systems: Nginx, Kubernetes, Docker, OpenStack, Hadoop, Spark, Flink, Kafka
• Experience in designing and analyzing large‑scale distributed systems is preferred
• Strong skills in problem solving and communication

Equal Opportunity Employment

1. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
2. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
   1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
   2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
   3. Exercising sound judgment.

Compensation & Benefits

The base salary range for this position in the selected city is $122,574 - $259,200 annually. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Employees have day one access to medical, dental, and vision insurance, a 401(k) saving plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.