Site Reliability Engineer - Azure Red Hat OpenShift

Red Hat Limited; Raleigh (NC); Hybrid; USD 94,000 - 152,000; Full time

Job summary

An established industry player is looking for a Site Reliability Engineer to join their dynamic team in Raleigh. This role offers a hybrid work environment and the opportunity to work with cutting-edge cloud technologies. You will be responsible for enhancing the reliability and scalability of OpenShift managed services while collaborating with a talented team. If you are passionate about coding, operations, and tackling complex challenges in a supportive environment, this position is perfect for you. Join a company that values transparency, teamwork, and continuous improvement, and make a significant impact in the world of open source solutions.

Benefits

Comprehensive medical coverage

Flexible Spending Account

Health Savings Account

401(k) with employer match

Paid time off

Paid parental leave

Disability leave benefits

Employee stock purchase plan

Tuition reimbursement

Transportation expense account

Qualifications

• 5+ years managing Linux servers in cloud environments.
• Experience with enterprise monitoring and configuration management.
• Solid understanding of networking protocols.

Responsibilities

• Contribute code to enhance service scalability and reliability.
• Participate in on-call schedule and incident response.
• Mentor peers and share knowledge within the team.

Skills

Linux Server Management

Incident Response

Troubleshooting

Programming (Golang, Java, Python)

TCP/IP Networking

Enterprise Systems Monitoring

Kubernetes

Docker

Education

Bachelor's degree in Computer Science

Tools

Ansible

Prometheus

Job description

Site Reliability Engineer - Azure Red Hat OpenShift page is loaded

Site Reliability Engineer - Azure Red Hat OpenShift

Apply remote type Hybrid locations Raleigh time type Full time posted on Posted 2 Days Ago job requisition id R-047494

Red Hat is seeking a Site Reliability Engineer (SRE) to work a hybrid schedule in our Raleigh, NC corporate headquarters. In this role, you will develop, scale and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations and large-scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.

What You'll Do

• Contribute code to increase the scalability and reliability of the service

• Contribute software tests and participate in peer review to increase the quality of our codebase

• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration

• Participate in a regular on-call schedule, including occasional paid weekends and holidays

• Practice sustainable incident response and blameless postmortems

• Resolve customer issues escalated from the Red Hat Global Support team

• Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve

What You'll Bring

• Bachelor's degree in Computer Science or related technical field, or equivalent experience

• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure

• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus

• 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

• 2+ years of experience programming with at least one object-oriented language; Golang, Java or Python preferred

• 2+ years of experience delivering a hosted service

• Demonstrated ability to quickly and accurately troubleshoot system issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

• Solid communications skills and experience working directly with and presenting to customers

• 1+ year(s) of experience with Kubernetes is a plus

• 1+ year(s) of experience with docker-based containers is a plus

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail] . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.