Site Reliability Engineer - AI Platform

Verisign; Reston (VA); Hybrid; USD 90,000 - 122,000; Full time

Job summary

Verisign seeks a Site Reliability Engineer to operate the Kubernetes-based AI platform, ensuring secure, reliable services for engineers. This hands-on role emphasizes automation, platform reliability, and continuous improvement within a collaborative team.

You will deploy and maintain Linux-based infrastructure, support CI/CD pipelines, and contribute to runbooks and deployment procedures while working with security and engineering teams. Hybrid schedule in Reston, VA is offered.

Qualifications

• Bachelor's degree in computer science, information systems, or a related technical field.
• At least 2+ years of related experience.
• Experience administering Linux systems and troubleshooting production infrastructure.
• Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.
• Familiarity with source control, CI/CD concepts, and operational documentation practices.
• Foundational understanding of networking, access controls, and secure systems operations.
• Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Responsibilities

• Deploy, configure, and support Kubernetes-based platform infrastructure in development, QA, and production environments.
• Perform routine platform maintenance and operational troubleshooting, following established change‑management and security practices.
• Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.
• Develop and maintain operational runbooks, configuration documentation, and deployment procedures.
• Support CI/CD workflows and platform integrations used to deploy and operate AI‑enabled engineering services.
• Build and maintain infrastructure automation and configuration‑management solutions using Ansible.
• Assist with monitoring, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams.
• Document operational work clearly and communicate progress, risks, and issues to the team.

Skills

Kubernetes

Containers

Ansible

Source control

CI/CD

Documentation

Networking basics

Access controls

Secure operations

Python

Jenkins

GitHub

Jira

Confluence

Monitoring tools

Incident response

ITSM

Cloud-native apps

Education

Bachelor's degree in computer science, information systems, or a related technical field

Tools

Red Hat Enterprise Linux

Jenkins

GitHub

Jira

Confluence

Job description

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services.

We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.

Verisign has an exciting opportunity on a new engineering team responsible for establishing and operating the company's on-premises Artificial Intelligence and Large Language Model platform. We are looking for a Site Reliability Engineer to help operate the Kubernetes-based infrastructure and automation that enable secure, reliable AI tooling for engineers. This is a hands‑on platform operations role focused on dependable execution, automation, and continuous improvement.

Responsibilities

• Deploy, configure, and support Kubernetes-based platform infrastructure in development, QA, and production environments.
• Perform routine platform maintenance and operational troubleshooting, following established change‑management and security practices.
• Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.
• Develop and maintain operational runbooks, configuration documentation, and deployment procedures.
• Support CI/CD workflows and platform integrations used to deploy and operate AI‑enabled engineering services.
• Build and maintain infrastructure automation and configuration‑management solutions using Ansible.
• Assist with monitoring, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams.
• Document operational work clearly and communicate progress, risks, and issues to the team.

Required Qualifications

• Bachelor's degree in computer science, information systems, or a related technical field and at least
• 2+ years of related experience
• Experience administering Linux systems and troubleshooting production infrastructure.
• Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.
• Familiarity with source control, CI/CD concepts, and operational documentation practices.
• Foundational understanding of networking, access controls, and secure systems operations.
• Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Desired Skills and Experience

• Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence.
• Scripting experience with Python, Bash, or a similar language.
• Experience with monitoring and observability tools, incident response, or IT service‑management platforms.
• Experience supporting cloud‑native applications or platform services in a security‑and‑reliability‑focused environment.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $89,900 - $121,700.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.

We ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file in accordance with our Privacy Notice for Job Applicants/Candidates.

Verisign is an equal opportunity employer. We do not discriminate on the basis of any protected group status under any applicable law.