Site Reliability Engineer

Moniepoint; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

Learning and development opportunities

Job summary

Moniepoint is seeking a Site Reliability Engineer (SRE) who will ensure smooth operations while engineering solutions for greater visibility and resilience across systems. The role balances on-call duties with strategic engineering work.

Ideal candidates will have a minimum of three years experience with SRE responsibilities, a solid coding background in Java, Go, or Python, and familiarity with Kubernetes, Grafana, and APM tools. The position comes with various benefits focusing on culture, learning, and competitive compensation.

Qualifications

• Minimum of 3 years of experience as an SRE or similar role.
• Good understanding of distributed systems and microservices architecture.
• Hands-on experience with managing cloud applications.

Responsibilities

• Participate in on-call rotations and act as Incident Commander during major incidents.
• Create and maintain meaningful dashboards and alerts.
• Develop automation to eliminate operational tasks related to reliability.

Skills

Java

Go

Python

Kubernetes

SQL

Grafana

APM tools

Job description

Location: Nigeria, South Africa

Job Summary: We are seeking a Site Reliability Engineer (SRE) responsible for ensuring our systems run smoothly and efficiently while engineering solutions to improve visibility, eliminate repetitive tasks, and increase system resilience. The ideal candidate will balance real‑time on‑call responsibilities with strategic engineering work to achieve sustainable and scalable service reliability.

Responsibilities

• Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross‑functional teams, providing timely and clear status updates to all stakeholders.
• Create and maintain meaningful dashboards and alerts. Work with development teams to instrument their code to ensure visibility.
• Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability across both applications and infrastructure.
• Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by the engineering leadership.
• Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

Requirements

• Minimum of 3 years of experience supporting enterprise applications as an SRE or similar role with proficiency in writing code in Java, Go or Python
• Good understanding of distributed systems concepts, microservices architecture and software design patterns.
• Hands‑on experience with Kubernetes. You have managed applications on a major cloud provider (GCP, AWS, or Azure), and can troubleshoot common container issues.
• Experience setting up dashboards in Grafana and using APM tools like Datadog, New Relic, Signoz. You have a solid understanding of metrics, logs, and traces.
• Proficiency in SQL (e.g., PostgreSQL, MySQL). Ability to write complex queries to debug data issues and a basic understanding of database performance.

Benefits

• Culture – We put our people first and prioritize the well‑being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development‑focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.