Site Reliability Engineer

Ford Motor Company; Dearborn (MI); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Ford Motor Company is seeking a Site Reliability Engineer to enhance the reliability and performance of its services. This role involves working closely with development teams, deploying code, and managing monitoring solutions. Candidates should have a strong background in cloud services and programming, along with excellent problem-solving skills.

Benefits

Immediate medical, dental, and prescription drug coverage

Flexible family care and parental leave

Vehicle discount program for employees

Tuition assistance

Paid time off for community service

Generous schedule of paid holidays

Qualifications

• 3+ years of experience as an SRE, DevOps Engineer, or Software Engineer.
• Strong programming skills in Java, Golang, or similar.
• Experience with relational and document databases.

Responsibilities

• Write, configure, and deploy code to improve service reliability.
• Implement and manage monitoring solutions using Dynatrace and Splunk.
• Collaborate with development teams to enhance system reliability.

Skills

Monitoring and observability tools

Problem-solving

Communication

Education

Bachelor’s degree in Computer Science, Engineering, Mathematics

Tools

Dynatrace

OpenTelemetry

Google Cloud Platform

Job description

Site Reliability Engineering at Ford Motor Company plays a critical role in maintaining and improving the reliability, scalability, and performance of our services. You will work closely with our development teams to build and maintain large-scale, distributed systems and ensure our products meet our high standards for availability and user experience.

Qualifications

1. Bachelor’s degree in Computer Science, Engineering, Mathematics or equivalent experience.
2. 3+ years of experience as an SRE, DevOps Engineer, Software Engineer or similar role.
3. Strong experience with monitoring and observability tools, particularly Dynatrace and OpenTelemetry or other tools.
4. Proficient with cloud services, with a strong preference for Google Cloud Platform (GCP) experience.
5. Solid programming skills in Java, Golang, or other programming languages, with a good understanding of software development best practices.
6. Experience with relational and document databases.
7. Familiarity with front-end development frameworks, particularly React.
8. Ability to debug, optimize code, and automate routine tasks.
9. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
10. Excellent verbal and written communication skills.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Benefits

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: Benefit Summary

*Please note: This is a remote role but if you live within 50 miles of Dearborn, MI, you will be expected to commute up to 3 x a week

*Visa Sponsorship is NOT provided for this role

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Responsibilities

1. Write, configure, and deploy code that improves service reliability for existing or new systems; set standard for others with respect to code quality
2. Provide helpful and actionable feedback and review for code or production changes
3. Drive repair/optimization of complex systems with consideration towards a wide range of contributing factors
4. Lead debugging, troubleshooting, and analysis of service architecture and design
5. Participate in on-call rotation
6. Write documentation: design, system analysis, runbooks, playbooks. Provide design feedback and uplevel design skills of others.
7. Implement and manage monitoring solutions using Dynatrace, Splunk, and OpenTelemetry to ensure visibility and proactive issue detection across our platforms.
8. Work within GCP infrastructure, optimizing performance, and cost, and scaling resources to meet demand.
9. Collaborate with development teams to enhance system reliability and performance, applying a platform engineering mindset to system administration tasks.
10. Develop and maintain automated solutions for operational aspects such as on-call monitoring, performance tuning, and disaster recovery.
11. Troubleshoot and resolve issues in our dev, test, and production environments.
12. Participate in postmortem analysis and create preventative measures for future incidents.