Site Reliability Engineer

Synechron; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

Synechron is seeking a senior Site Reliability Engineer to shape and lead SRE initiatives across a large regulated enterprise. You will design strategy, operating model, and governance to improve stability of complex banking and payments platforms.

The role emphasizes transformation, measurable improvements in production reliability, MTTR, and risk controls through architecture, automation, and strong leadership.

Qualifications

• 4-8 years of experience in Site Reliability Engineering, Production Engineering, Platform Engineering, or related disciplines.
• A top-performing candidate will have led an SRE transformation within a large regulated enterprise.
• Implemented SLI/SLO/Error Budget frameworks at enterprise scale.
• Delivered measurable improvements in production stability, MTTR, and reliability risk management.

Responsibilities

• Lead and drive SRE transformation initiatives within a large, regulated enterprise.
• Define and implement SLI/SLO/Error Budget frameworks at scale.
• Improve production stability, reduce MTTR, and manage reliability risk.
• Drive ownership of reliability through strategy, architecture, and automation, engaging executives.

Skills

SRE Strategy

Reliability by Design

Automation & Toil Reduction

Observability & Telemetry

MTTR Reduction

Job description

Required Qualifications

• 4-8 years of experience in Site Reliability Engineering, Production Engineering, Platform Engineering, or related disciplines.

Strong expertise in:

• SRE Strategy and Operating Model
• Reliability by Design
• Automation and Operational Excellence
• Observability, Monitoring, and Telemetry

Hands-on experience across all four core SRE pillars:

• Observability & Monitoring
• SLI/SLO/Error Budget Management
• Automation & Toil Reduction
• Incident Management & Resilience Engineering
• Proven track record of reducing production incidents, improving service availability, and decreasing MTTR.
• Deep understanding of resilient engineering principles, operational risk controls, and large-scale distributed systems.
• Experience supporting complex Banking, Financial Services, or Payments environments.

A top-performing candidate will:

• Have successfully led an SRE transformation within a large regulated enterprise.
• Implemented SLI/SLO/Error Budget frameworks at enterprise scale.
• Delivered measurable improvements in:
• Production stability
• MTTR reduction
• Reliability risk management
• Established engineering ownership of reliability rather than relying on traditional production support models.
• Influenced senior executives to redefine how reliability is measured, funded, and governed.
• Drive reliability outcomes through strategy, architecture, automation, and leadership, not just hands-on engineering execution.