Site Relationship Associate

PSI CRO; United States; Hybrid; USD 55,000 - 90,000; Full time

Job summary

Milestone One, a Site Enabling Organization, seeks a Site Relations Associate to expand and strengthen its network of clinical research sites worldwide. You will build long-term relationships with investigators and medical institutions, promote Milestone One's value proposition, and identify collaboration opportunities while representing the company at conferences and events.

The role requires at least two years in a site environment, a life sciences or related degree, and ICH GCP training, with

Qualifications

• At least 2 years of experience within a clinical research site environment.
• Experience with medical institutions, physician practices, or clinical research sites.
• Background in site operations, site development, site engagement, or healthcare practice setting.
• Solid understanding of clinical trial processes, site operations, and applicable regulations.

Responsibilities

• Identify, build, and develop relationships with healthcare providers within your assigned region.
• Build and maintain long-term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.
• Identify qualified clinical research sites and support their onboarding into the Milestone One network.
• Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services.
• Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.
• Evaluate site capabilities and research experience to support network expansion with high-quality collaborators.
• Collaborate with internal teams to support business development initiatives and ensure consistent communication.
• Share market insights and feedback from site interactions to support business development strategies.
• Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.
• Support newly onboarded sites during the transition to the operational team and maintain ongoing relationships to ensure engagement and satisfaction.

Skills

Fluent English

Communication

Relationship-building

Negotiation

Independence

Education

Bachelor's or Master’s in Life Sciences/Business/related

Tools

Microsoft Office Suite

Job description

Milestone One is a Site Enabling Organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need, and our mission is to strengthen study delivery by supporting research sites and connecting them with sponsors and CROs worldwide.

As a Site Relations Associate, you will play a key role in expanding and strengthening Milestone One's network of clinical research sites. You will build long‑term relationships with investigators and medical institutions, promote Milestone One's value proposition, and support business development initiatives by identifying new collaboration opportunities and representing the company across the clinical research community.

In this role, you will:

• Identify, build, and develop relationships with healthcare providers (private practices, specialty clinics, and regional health systems) within your assigned region.
• Build and maintain long‑term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.
• Identify qualified clinical research sites and support their onboarding into the Milestone One network.
• Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services and collaboration opportunities.
• Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.
• Evaluate site capabilities and research experience to support network expansion with high‑quality collaborators.
• Collaborate with internal teams, including Marketing, Operations, and Clinical teams, to support business development initiatives and ensure consistent communication.
• Share market insights and feedback from site interactions to support business development strategies.
• Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.
• Support newly onboarded sites during the transition to the operational team and maintain ongoing relationships to ensure engagement and satisfaction.

Education:

Degree in Life Sciences, Business, or related field.

Certifications:

ICH GCP training

What You Need:

• At least 2 years of experience within a clinical research site environment.
• Experience working with medical institutions, physician practices, or clinical research sites.
• Background in clinical research site operations, site development, site engagement, or a healthcare practice setting required.
• Solid understanding of clinical trial processes, site operations, and applicable regulations.
• Experience building and maintaining professional relationships with healthcare stakeholders.
• Ability to evaluate site capabilities and identify collaboration opportunities.

Knowledge and Skills:

• Fluent in English.
• Excellent communication, presentation, and relationship‑building skills.
• Strong negotiation and stakeholder management abilities.
• Self‑motivated, detail‑oriented, and results‑driven.
• Ability to work independently and collaboratively in a cross‑functional environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and internet research tools.
• Valid Category B driver's license.
• Hybrid position (between remote work and site visits).

If you are passionate about building strong partnerships within the clinical research community and want to contribute to expanding a global site network, we'd love to hear from you!