Site Relationship Associate

Milestone One; United States; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Milestone One is seeking a Site Relations Associate in the United States to expand and strengthen our network of clinical research sites. You will build relationships with investigators, medical institutions, and healthcare organizations, promoting Milestone One's value and supporting business development.

In this hybrid role, you will identify opportunities, coordinate site onboarding, and represent the company at industry events, while collaborating with Marketing, Operations, and Clinical

Qualifications

• Degree in Life Sciences, Business, or a related field.
• ICH GCP training.

Responsibilities

• Identify, build, and develop relationships with healthcare providers within your region.
• Promote Milestone One's value proposition and support business development.
• Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators.

Skills

Relationship-building

Communication

Negotiation

Presentation

Independent work

Cross-functional collaboration

Education

Bachelor's degree in Life Sciences or related

ICH GCP training

Tools

Microsoft Office Suite

Job description

Job Description

Site Relations Associate

As a Site Relations Associate, you will play a key role in expanding and strengthening Milestone One's network of clinical research sites. You will build long-term relationships with investigators and medical institutions, promote Milestone One's value proposition, and support business development initiatives by identifying new collaboration opportunities and representing the company across the clinical research community.

In this role, you will:

• Identify, build, and develop relationships with healthcare providers (private practices, specialty clinics, and regional health systems) within your assigned region.
• Build and maintain long-term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.
• Identify qualified clinical research sites and support their onboarding into the Milestone One network.
• Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services and collaboration opportunities.
• Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.
• Evaluate site capabilities and research experience to support network expansion with high-quality collaborators.
• Collaborate with internal teams, including Marketing, Operations, and Clinical teams, to support business development initiatives and ensure consistent communication.
• Share market insights and feedback from site interactions to support business development strategies.
• Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.
• Support newly onboarded sites during the transition to the operational team and maintain ongoing relationships to ensure engagement and satisfaction.

Qualifications

• Education: Degree in Life Sciences, Business, or a related field.
• Certifications: ICH GCP training

What You Need

• At least 2 years of experience within a clinical research site environment.
• Experience working with medical institutions, physician practices, or clinical research sites.
• Background in clinical research site operations, site development, site engagement, or a healthcare practice setting required.
• Solid understanding of clinical trial processes, site operations, and applicable regulations.
• Experience building and maintaining professional relationships with healthcare stakeholders.
• Ability to evaluate site capabilities and identify collaboration opportunities.

Knowledge and Skills

• Fluent in English.
• Excellent communication, presentation, and relationship-building skills.
• Strong negotiation and stakeholder management abilities.
• Self-motivated, detail-oriented, and results-driven.
• Ability to work independently and collaboratively in a cross-functional environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and internet research tools.
• Valid Category B driver's license.

Additional Information

• Hybrid position (between remote work and site visits).

If you are passionate about building strong partnerships within the clinical research community and want to contribute to expanding a global site network, we'd love to hear from you!