Site Quality Supervisor

KLS Kenco Logistic Services, LLC; Lathrop (CA); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical Insurance

HSA/HRA/FSA options

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Holidays

Job summary

The Site Quality Supervisor position at Kenco Logistics focuses on leading the site quality management system, developing guidance for quality activities and educating operational staff on QMS requirements.

Responsibilities include maintaining policies, administering internal audits, identifying training needs, investigating complaints with root cause analysis, and collecting quality data to drive improvements. Travel ~25% as needed.

Qualifications

• Bachelor's degree in engineering, business, or related field or equivalent experience.
• 2–4 years of quality assurance experience; regulatory affairs experience desired.
• ISO lead auditor certification or ASQ CSSGB preferred.

Responsibilities

• Maintain, update site policies, procedures, and work instructions to improve QMS.
• Administer internal audit program; train auditors and measure results.
• Identify training needs and organize training interventions for quality standards.
• Investigate customer complaints and perform root-cause and corrective actions.
• Collect and analyze quality data to identify improvement opportunities.

Skills

Quality mindset

Internal audits

Root cause analysis

Training & development

Process improvement

Education

Bachelor's degree in engineering or business

2-4 years QA experience

ISO lead auditor / ASQ CSSGB preferred

Tools

ISO 9001:2015

ASQ CSSGB

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The role of the Site Quality Supervisor is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Site Quality Supervisor will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements. The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.

Functions

• Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

Qualifications

• A Bachelor’s degree in engineering, business, or related field required or equivalent years of experience required.
• Equivalent years of experience is defined as one year of professional experience for each year of college requested 2-4 years’ experience in a quality assurance role, regulatory affairs experience (FDA, DEA, etc.) desired.
• Knowledge and experience with ISO 9001:2015 ASQ or other accredited certification as ISO lead auditor preferred ASQ CSSGB preferred.

Competencies

• Business Acumen – Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact – Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
• Influencing Others – Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers.
• Managing Transitions / Change Management – Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Strategic Agility – Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long-term organizational strategy.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Disclosures

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted.

The approximate pay range for this job is: $67,760.00 - $101,640.00

Benefits offered

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About Kenco Kenco is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people-first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on- and off-site challenge—making Kenco a unified community where our people can grow together and make us stronger every day.