Site Quality Leader: Data-Driven Compliance & Improvement

The Collective Network group; Massachusetts; On-site; GBP 81,000 - 99,000; Full time

Job summary

The Collective Network group in Suffolk is seeking a Site Technical Manager to own quality across the site. You’ll be on the floor, visible to production, and act as the go-to person before issues arise.

You’ll lead the quality team, ensure audit readiness (BRCGS and retailer standards), manage complaints and CAPA, and collaborate with Ops, Engineering, Hygiene and NPD to drive data-led improvements and staff development.

Qualifications

• Experience leading quality teams in food manufacturing.
• Strong knowledge of HACCP, BRCGS and retailer standards.
• Ability to engage all levels from shop floor to senior leadership.

Responsibilities

• Lead the site's quality team and culture to make quality a site-wide responsibility.
• Keep the site audit-ready for BRCGS, customer audits and retailer visits.
• Handle complaints, perform root cause analysis and CAPA to prevent recurrence.
• Collaborate with Ops, Engineering, Hygiene and NPD as an equal partner.
• Use data to spot trends and drive continuous improvement.
• Develop and mentor the quality team for clear career progression.

Skills

Quality management

HACCP

BRCGS

Team leadership

Education

Level 4 HACCP or equivalent

Job description

The Collective Network group in Suffolk is seeking a Site Technical Manager to own quality across the site. You’ll be on the floor, visible to production, and act as the go-to person before issues arise.

You’ll lead the quality team, ensure audit readiness (BRCGS and retailer standards), manage complaints and CAPA, and collaborate with Ops, Engineering, Hygiene and NPD to drive data-led improvements and staff development.